tag:blogger.com,1999:blog-21850602863395819892024-02-21T20:49:02.332+08:00Sales, Social and TechEverything Sales, Social and TechAaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.comBlogger750125tag:blogger.com,1999:blog-2185060286339581989.post-85826095461674029552018-04-11T21:26:00.000+08:002018-04-11T21:26:07.088+08:00NEL Train Fault Shouts Lack Of Crisis CommunicationThe North-East Line train fault of 11 April 2018 was my virgin experience of a rush hour train fault since I moved to Punggol.<br />
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One would have thought that with the number of train faults experienced by the North-East Line operator, SBS Transit, they would have improved the communications and handling of train faults. However, my personal experience told another story.<br />
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First, there were no announcements at the Punggol LRT stations of the train fault even though SBS Transit manages them.<br />
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The train fault was reported as early as 7.10am as I had a friend who was also stuck in the train. I boarded the LRT at Coral Edge around 7.30am and I didn't hear of any announcement nor was there any signage to inform me o the train fault at Punggol Station.<br />
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Second, the announcement kept saying that there would be a 15 minutes delay, but 15 minutes passed and the trains, on both side, wasn't moving. If the announcement would be more frank to say it will be a longer delay, commuters would have been able to make the decision to look at alternative transport.<br />
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Finally, while the Train Station Managers were doing their best to manage the commuters, it seem to me they will unprepared for managing the train fault. Maybe more crisis training for them would help improve their communication and reaction to handling train faults.<br />
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Note - Grab surged to SGD56 from Punggol to my work place in AMK. For SGD56, I could buy a plane ticket for Singapore to KL.<br />
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Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-2207495671803941292018-02-07T23:08:00.002+08:002018-02-07T23:08:59.010+08:00How UOB's Paper Trail Amplifies IT Greatest Security ThreatUOB required you to do everything on paper. If you want to change your mobile number for your banking account with them or for your credit card, you need to fill up a form.<br />
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Yet, this paper trail represented a potential security fail for the bank - Human Error.<br />
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So a bitcoin expert walked into UOB to open a bank account. The bank employee had to print a form from a online pdf document to fill in this bitcoin expert's particulars.<br />
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When it came to entering the bitcoin expert's email, that's when the forgotten art of handwriting was the most obvious of the digital generation.<br />
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Wrote Robert Capodieci,<br />
<i><br /></i>
<i>My name is Roberto Capodieci, as most of you know. and my email address is very obvious to decode. It is not a p4l_l337_s0u1@gmail.com, but it is a more obvious roberto@capodieci.com, thing that, right after reading my name in the same form, should come out easy. Still, a data entry personnel of the UOB bank (or of a service provider the UOB bank uses) entered it as roberto@c2podieci.com.</i><br />
<i><br /></i>
So this meant Mr Capodieci needed to download a form to change his email address and post it to UOB. Simple?<br />
<br />
Not exactly, by the time Mr Capodieci received his activation link, he was already in Bali, Indonesia. If he mailed the form out, it would take 3 weeks to reach UOB.<br />
<br />
Unfortunately, that would have passed the statue of limitations for the form which was two weeks.<br />
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What could Mr Capodieci do?<br />
<br />
Set up an email for<a href="https://www.linkedin.com/pulse/ever-heard-u0b-bank-yes-one-zero-name-roberto-capodieci"> roberto@c2podieci.com</a> to get his activation link.<br />
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The first problem I think for UOB is that its computer does not have an Adobe PDF writer to allow its bank employees to fill in forms by typing out the particulars rather writing it out.<br />
<br />
With a stroke of a pen, an activation code was send to the wrong and non-existing email.<br />
<br />
However, the ease of Mr Capodieci setting up an email address online to get his activation code put the spotlight on how a human error might have lead to a hacked account.<br />
<br />
It would be of great odds that the activation link be send to the wrong person and that wrong person knows how to clone an email.<br />
<br />
But sending a letter to solve a email is quite ironic itself.<br />
<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com1tag:blogger.com,1999:blog-2185060286339581989.post-13507944951738923902018-02-04T19:40:00.001+08:002018-02-04T19:40:26.736+08:00Kudos To Huawei 2 Year Warranty For P9 SeriesWhen it comes to smartphones, I think I am jinxed.<br />
<br />
For my history of owning smartphones, every time it comes close to the end of the two year contract with my mobile service provider. This time round, it happened to my Huawei P9.<br />
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All of a sudden, the LCD screen sort of decolourised. I thought it was a temporary issue but the decolourisation lasted for a few hours. Then the nightmare began.<br />
<br />
The touchscreen couldn't be touched. This made it the smartphone a brick.<br />
<br />
I thought the Huawei P9 only had one year of warrant. With my contract ending in mid-year, I thought I would have to wait it out till the contract ended and allowed me to buy a new phone under a contract.<br />
<br />Luckily, a friend reminded me that the phone came with a 2 year warranty.<br />
<br />
So I decided to go to the Huawei service center, right smack in the center of the city, to see if my phone is under warranty and if Huawei would honour their 2 year warranty.<br />
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Thankfully, Huawei isn't as popular as the Samsungs or Apples, and the Q at the service center was rather short. Within 10 mins, my number was called and the Huawei service representative took a look at my phone, checked the imei number for warranty and promptly diagnose my phone being having a "double screen".<br />
<br />
The phone was still in warranty and it had to be send to the service center.<br />
<br />
Within 24 hours, I received an SMS to say that my phone was ready for collection the next day.<br />
<br />
When I collected the phone, I was pleasantly surprised Huawei service center took the initiative to give me a new back cover, including the LCD replacement.<br />
<br />
Given how jinxed I am, I am definitely going for Huawei for my next phone, especially one with the 2 year warranty.<br /><br />If you are as jinxed as me, you should consider a phone brand like Huawei that will give you 2 years of warranty, instead of just one.Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-18878329233276638272017-06-24T08:45:00.003+08:002017-06-24T08:45:55.411+08:00China Bans "Livestreaming"?<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcBdE1YmHy9Fj82smbRlwV2Ss52X7UaaQHeVl2nGRTHBr9Zywq2boMwC4LP3OdfROPwiTmkg3lOYBcGtyADdHCwETqmNF-wc4GDwPFbQY2Bmox9AOxi0ZyrdMbfJ6MboqENGO3ymWOzZg/s1600/livestream.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1005" data-original-width="1600" height="402" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcBdE1YmHy9Fj82smbRlwV2Ss52X7UaaQHeVl2nGRTHBr9Zywq2boMwC4LP3OdfROPwiTmkg3lOYBcGtyADdHCwETqmNF-wc4GDwPFbQY2Bmox9AOxi0ZyrdMbfJ6MboqENGO3ymWOzZg/s640/livestream.jpg" width="640" /></a></div>
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China has decided to ban "Livestreaming" on the country's Twitter alternatives after the authorities found that censorship is hard work. </div>
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Wrote <a href="http://mashable.com/2017/06/23/china-bans-livestreaming/#3tYStEamyqqm">Mashable</a>,<br />
<br />
<i>Chinese authorities have sent shockwaves through the social media sphere, with a blanket ban on livestreaming across three major online platforms.</i><br />
<i><br /></i>
<i>On Thursday, the government ordered Weibo, iFeng and ACFUN to stop all its video and audio streaming services, according to an FT report.</i><br />
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This blanket ban would impact "Livestream" stars like Jing Qi, who underwent plastic surgery to boost her online popularity, and the 30 billion yuan (USD$4.3 billion) revenue produced by this internet platform.<br />
<br />The cottage industry that rose from the "Livestream" technology would also be impacted.<br />
<br />
Wrote <a href="http://www.reuters.com/article/us-china-internet-livestreaming-idUSKBN17E0EV">Reuters</a>,<br />
<blockquote>
<br /><i>Live streaming has also bolstered the growth of ancillary businesses, including agencies looking to find the next live streaming star, consumer loans, and even cosmetic surgery.<br />Deng Jian, chairman of Three Minute TV, an agency that provides 1,000 trained anchors to more than three dozen platforms, said his business operates a “militarized” production machine to feed the live streaming industry.</i></blockquote>
Even the "livestream" of the GO championship between human and robot was <a href="http://www.chinapost.com.tw/china/national-news/2017/05/25/497926/china-has.htm">banned </a>a month ago.<br />
<br />
I wonder how much hard work will it be for the China authorities to ban "livestreaming" mobile apps in the country.<br />
Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-58897235094785824342017-06-23T20:49:00.001+08:002017-06-23T20:49:54.461+08:00Google Post Now Available for Google My Business<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgQb8jB4ofdljZi-9Ioj7QK_hgfQgk5tVwYE0u5fL_g76QnwIudKN2Bd9qMPSE123afIevVfPezcTnojqW1BzUJpJihiLyJ6TrVEhu43OjLgp6anNvOUhRDuvuBprCvSBk9q08sLOOuar8/s1600/Google+Post.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="505" data-original-width="782" height="258" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgQb8jB4ofdljZi-9Ioj7QK_hgfQgk5tVwYE0u5fL_g76QnwIudKN2Bd9qMPSE123afIevVfPezcTnojqW1BzUJpJihiLyJ6TrVEhu43OjLgp6anNvOUhRDuvuBprCvSBk9q08sLOOuar8/s400/Google+Post.PNG" width="400" /></a></div>
Google Post, which was previously available for the US Elections in 2016, is now available for all small business who have registered their business with Google My Business.<br />
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Google Post allow you to put small snippets about a promotion, event, or show case new products,etc.<br />
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Take my company's Google My Business layout above. If you Google "NetGain Systems", you will see the NetGain Systems Pte Lte Google Business Profile. Below the profile is the Google Post of our free IT monitoring software.<br />
<br />According to <a href="http://searchengineland.com/google-posts-now-live-google-business-users-277710">Search Engine Land</a>,<br />
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Google says this give businesses the ability to:<br />
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<ul>
<li>Share daily specials or current promotions that encourage new and existing customers to take advantage of your offers.<br /></li>
<li>Promote events and tell customers about upcoming happenings at your location.<br /></li>
<li>Showcase your top products and highlight new arrivals.<br /></li>
<li>Choose one of the available options to connect with your customers directly from your Google listing: give them a one-click path to make a reservation, sign up for a newsletter, learn more about latest offers, or even buy a specific product from your website.</li>
</ul>
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Google Posts will be great for F&B outlets looking to show quick promotions when users search their brand. </div>
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Do email me at aaronkoh(at)gmail(dot)com if you like to learn how set up Google Business and put up Google Posts for your business.</div>
Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-49017615564130057372017-06-13T00:06:00.003+08:002017-06-13T00:06:57.356+08:00Open Source Is Free But Not Cheap<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiabuH_HQXBAupeMY-2ARq18baej_AZFVNhkjLgm4Kz8K4iD0zjjmwvGUuPHB4ulK3ME3_nwLB7rbKXL0GPwdNp8Gtk8MzrEQprjpWGJdVDuocGXszsgYI9CWMZJDlc4MSZB0VkGhRzgPU/s1600/Open+Source+Word+Cloud.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1100" data-original-width="1600" height="220" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiabuH_HQXBAupeMY-2ARq18baej_AZFVNhkjLgm4Kz8K4iD0zjjmwvGUuPHB4ulK3ME3_nwLB7rbKXL0GPwdNp8Gtk8MzrEQprjpWGJdVDuocGXszsgYI9CWMZJDlc4MSZB0VkGhRzgPU/s320/Open+Source+Word+Cloud.jpg" width="320" /></a></div>
have an open source competitor but I don't encounter them that much in Singapore market.<br />
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If and when I do encounter prospects using this open source solution now, I tend to avoid them. The reason for avoiding them isn't because I am competing myself with free, but rather, I have found these prospect have invested, not just time, but money and resource to maintain this open source software.<br />
<br />
Let me explain.<br />
<br />
While the open source solution is free for download from the source website, maintaining the open source solution requires effort. Interestingly, I found that IT teams that use this open source solution, have a manpower or two hired assigned just to manage this open source solution.<br />
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If these open source IT teams decided to use my paid solution, it would have meant that their investment, in terms of time and money, to get where their open source solution is today, have been a wrong decision from the start.<br />
<br />
Unless I am to talk to new a IT director who wants to revamp their solution, it would be a lost cause for the IT person in charge to totally drop the open source solution, which time and money has been used, for a solution that would not have required him/her to spend that amount of time and resources in the first place.<br />
<br />
This open source solution recently provided a premium support. Problem is that the service support comes from the US and the company is in Singapore. This means that support queries, for only by email, will be replied only after 1am Singapore time.<br />
<br />
This means that if an issue occur at 8am Singapore time, the support answer will only be replied 16 hours later. If the Singapore IT team have questions about the support, it will be another 16 hours wait.<br />
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They use to say open source is for those with no money but lots of time. However, with time being an important commodity today, open source may be free but it won't come cheap.Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-49094838820941493362017-06-11T22:27:00.000+08:002017-06-11T22:28:15.638+08:00The Curious Case of Singapore Advertising Watchdog AskingThe Medium To Change The Text On The Ad<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhxOABtwLs56b_tJ6Nt6XcObjxuQ-KbZQY1buAmt2iHzU5oHiQEFYLgd6-7sqVcOLKQAlfua6UJBUZ4ajLFysTMSmmzB7FUXs29tBXGClzkkugOMJj5LZ8sDskUjLfeM_LgvzFUXIiZAX4/s1600/Pink-Dot-Ad-Cathay-Cineleisure.jpeg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="420" data-original-width="700" height="192" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhxOABtwLs56b_tJ6Nt6XcObjxuQ-KbZQY1buAmt2iHzU5oHiQEFYLgd6-7sqVcOLKQAlfua6UJBUZ4ajLFysTMSmmzB7FUXs29tBXGClzkkugOMJj5LZ8sDskUjLfeM_LgvzFUXIiZAX4/s320/Pink-Dot-Ad-Cathay-Cineleisure.jpeg" width="320" /></a></div>
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<br />
Cathay Organisation, owners of Cineleisure, has put up Pink Dot ads on its escalators. To the chagrin of those against Pink Dot contacted Singapore advertising watchdog, the Advertising Standards Authority of Singapore (ASAS), to weigh in the legality of the advertisement.<br />
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ASAS responded and reports highlighted that the watchdog asks Cathay Organisation to remove the phrase "Supporting the freedom to love" as it "may affect public sensitivities due to the issues at hand". ASAS did highlight that the rest of advertisement was ok by them.<br />
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Read more <a href="http://www.channelnewsasia.com/news/singapore/advertising-watchdog-asks-cathay-to-remove-phrase-in-pink-dot-ad-8932824">here</a>.<br />
<br />
Isn't it strange for the watchdog to ask the owner the medium rather than the advertisers to make changes to the ad?<br />
<br />
Cathay Organisation also felt that the changes should have been directed to the Pink Dot organisers rather they, the medium owner.<br />
<br />
<blockquote class="tr_bq">
<span style="background-color: white; color: #333333; font-family: , "helvetica" , "arial" , sans-serif; font-size: 14px;">“Given that the ownership of the ad belongs to Pink Dot, Cathay is not in the position to decide on the removal of the statement ‘Supporting the freedom to love’ on the advertisement,” a Cathay spokesperson said. The organisation however, stated that it would relay ASAS comments to the organisers of Pink Dot. Meanwhile, it added that it stands by its previous statement to support an all-inclusive society. - via <a href="http://www.marketing-interactive.com/cathay-and-pink-dot-respond-to-asas-demand-for-ad-amendment/">Marketing Interactive</a></span></blockquote>
<br />
Local writer Ovidia Yu wrote about her phone call to ASAS to ask about their decision on the Pink Dot ad but found her conversation raising more questions.<br />
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<iframe allowtransparency="true" frameborder="0" height="399" scrolling="no" src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fovidia.yu%2Fposts%2F10157426232509619&width=500" style="border: none; overflow: hidden;" width="500"></iframe><br />
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In 2014, ASAS demanded a tuition agency to stop an "objectionable" but didn't make any comment on POP Club, a monthly magazine from local bookstore giant Popular.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiafeyA2aC-o1TeGIGVO3MAEyRA4s2HkyS-H6LC2gBUjtb9ijdynd3919Basw0oTs0_Of9IM-7SYWS1Z4JAW-PIZUmoCHQTAdz94NJvbKOpOGblTS0NP67SjE8-H-txx1Jpc2nvxczeehU/s1600/18462058.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="420" data-original-width="560" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiafeyA2aC-o1TeGIGVO3MAEyRA4s2HkyS-H6LC2gBUjtb9ijdynd3919Basw0oTs0_Of9IM-7SYWS1Z4JAW-PIZUmoCHQTAdz94NJvbKOpOGblTS0NP67SjE8-H-txx1Jpc2nvxczeehU/s320/18462058.jpg" width="320" /></a></div>
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Wrote <a href="http://www.todayonline.com/singapore/tuition-agency-ordered-stop-objectionable-ad?singlepage=true">Today</a> "Assoc Prof Tan said the authority “will be conveying to the advertisers that the advertisement is not acceptable and has to be ceased”. </div>
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Associate Professor Tan Sze Wee is the Chairman of the Advertising Standards Authority of Singapore (ASAS).</div>
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Why isn't ASAS engaging Pink Dot directly with Pink Dot advertisement at Cathay Cineleisure? </div>
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<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-45146492833965035972017-06-04T21:32:00.001+08:002017-06-04T21:32:27.179+08:00Social Media 101: How To Be The Most Hated Person In Singapore InstantlyIt is amazing how we are quick to forget that a single wrong comment on social media can make one the most hated person in Singapore.<br />
<br />
Back in 2012, we had <a href="http://socialpr.blogspot.sg/2012/10/ntuc-membership-under-fire-for-staffs.html">Amy Cheong</a>. Her comments on Facebook about a Malay wedding under her HDB void deck resulted in an online CSI that cost her her job.<br />
<br />
Fast forward to 2017 and we have Thomas Chua Poh Heng and whose name will forever live in Internet infamy.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDqJJcEj69NOGLBelHxmGepvH5jAEsJbpjcpoRkfF6ubLGJR1LdiQIT4vh9zhYGDE55bpmyXT_1uFiAg7e4VPrUyoUTNqGMpP7H_bpEF8nS96Uolm_Ljc12QZfp0zWrOemwz3S5a2Z6J0/s1600/thomas.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="486" data-original-width="1024" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDqJJcEj69NOGLBelHxmGepvH5jAEsJbpjcpoRkfF6ubLGJR1LdiQIT4vh9zhYGDE55bpmyXT_1uFiAg7e4VPrUyoUTNqGMpP7H_bpEF8nS96Uolm_Ljc12QZfp0zWrOemwz3S5a2Z6J0/s640/thomas.jpg" width="640" /></a></div>
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<br />
Thomas reposted a video of the funeral of a Traffic Policeman who died while on duty. Thomas then commented that his death was well deserve as Thomas was once given a traffic ticket by the same Traffic Policeman.<br />
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Even the Home Minister for Singapore, who is responsible for the Police Force, was offended by Thomas' statement.<br />
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<iframe allowtransparency="true" frameborder="0" height="670" scrolling="no" src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fk.shanmugam.page%2Fposts%2F1384145234965336%3A0&width=500" style="border: none; overflow: hidden;" width="500"></iframe><br />
<br />
The screenshot showed that post was marked global by the Globe image next to the Singapore tag which could hint that this post was meant for all to see. As such, the argument of a "private"post does not hold any weight here.<br />
<br />
Just as expected, after this post was screenshot and shared, angry netizen investigated or CSIed, to identify <a href="https://www.allsingaporestuff.com/article/spore-most-hated-man-csi-ed-shamed-netizens-after-cursing-deceased-policeman">Thomas, his occupation and his employe</a>r.<br />
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In my opinion, a human life was lost and one shouldn't be gloating on the lost of a life. Furthermore, the traffic offence that Thomas was ticketed for had no relations to this accident. As much as we are told that we should watch our words we speak, we should also watch our words on social media.<br />
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The Internet may never forget, but it seems we, humans, are the forgetful ones. Sooner, rather than later, we will have another Amy and Thomas, whose life may turn for the worst for a few comments posted with regrets.<br />
<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-44973629250255887342017-05-21T17:01:00.003+08:002017-05-21T17:01:54.201+08:00YourSingapore Caught Freebooting Video From Senatus Facebook Page<div style="text-align: left;">
See the video below? It is a video about a luxury car "Vending Machine" that was created by the team at SENATUS.<br />
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This vending machine is so unique in Singapore that the YourSingapore Facebook Page, the official Facebook Page of Visit Singapore, decided to feature the same video on their Facebook Page with the possible intend of telling travelers to come and visit Singapore to see this luxury car "Vending Machine".<br />
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<iframe allowfullscreen="true" allowtransparency="true" frameborder="0" height="315" scrolling="no" src="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2Fsenatus.net%2Fvideos%2Fvb.6928344277%2F10156088986514278%2F%3Ftype%3D3&show_text=0&width=560" style="border: none; overflow: hidden;" width="560"></iframe><br />
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However, YourSingapore Facebook Page admins didn't linked the video to Senatus, instead they decided to Freeboot the video into the Facebook Page, thus stealing views from Senatus.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNNqkKEdcq66XBl3hOAFTS1nHH6178x1ZKPKixNnGFS_wAIfvdqOKdURtVU-42g06BR5h60dTCnkJH_Ttu4_N2eEY7IPz1GLRT44xdfGNt6OOWq-vqMFeRZWgpyj3ZUg2_o3X7GYwwc54/s1600/your+singapore.PNG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="308" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNNqkKEdcq66XBl3hOAFTS1nHH6178x1ZKPKixNnGFS_wAIfvdqOKdURtVU-42g06BR5h60dTCnkJH_Ttu4_N2eEY7IPz1GLRT44xdfGNt6OOWq-vqMFeRZWgpyj3ZUg2_o3X7GYwwc54/s640/your+singapore.PNG" width="640" /></a></div>
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The credit was only given to Senatus after it was noted by Senatus and one prominent Singapore Blogger, Benjamin "Mr Myagi" Lee, of the Freebooting. As a result of this Freebooting, Senatus probably lost 41K views to YourSingapore.<br />
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Benjamin also noted that his comment was hidden by YourSingapore but YourSingapore assured in a comment that it wasn't.<br />
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<iframe allowtransparency="true" frameborder="0" height="627" scrolling="no" src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fmiyagisg%2Fposts%2F1517614718279743%3A0&width=500" style="border: none; overflow: hidden;" width="500"></iframe><br />
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Freebooting, originally, refers to the downloading of videos from Youtube and putting it on Facebook, but in this case, it was a Facebook Page freebooting another Page.<br />
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<a href="https://www.facebook.com/pg/senatus.net/about/">SENATUS</a>, according to their Facebook page, is a "Lifestyle and Luxury Magazine featuring topics ranging from Art, Entertainment, Beauty & Fashion, Health & Living, Motoring, Travel to Technology". </div>
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Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-9267552062560205392017-04-27T23:20:00.000+08:002017-04-27T23:20:41.236+08:00Chope And You're It<div class="separator" style="clear: both; text-align: center;">
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Chope seats, swear words and a deliberate hard shove from behind. Nope, it isn't a script for a movie, but a video recording that went viral over social media over the weekend. <br /><br />
The video showed a lady arguing with a senior citizen over choped, or reserved seats, at a local kopitiam, or known as coffee shop. The incident was compounded when the lady's male companion made a deliberate hard shove against the old man from behind. it was later reported that the guy pushed the plates to the ground in a fit of anger.<br />
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<iframe width="320" height="266" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/yuHQrAg_WfA/0.jpg" src="https://www.youtube.com/embed/yuHQrAg_WfA?feature=player_embedded" frameborder="0" allowfullscreen></iframe></div>
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As the video continued its viral non-viscosity, many commenters were looking to the Internet to CSI the identity of the couple - to “make them famous”. <br />
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One alleged that it was a lady from a local bank and shared her photo. Some online sites picked it immediately and it was quickly shared online. However, the alleged lady responded to say she was overseas and could not have been part of the video. <br />
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Singapore Police Force investigated the issue and the latest update that the couple, a lady in her late 30s and a man in the mid 40s, was arrested and charged for being public nuisance. <br />
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The whole episode has shown how easy it is to film and upload content online with the modern smartphone and 3G/4G connectivity we have today. Sharing the video is also as quick as pressing a button. <br />
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In the rush to get eyeballs and clicks, new social sites today are looking to get the scoop faster than mainstream media. Given that the new social sites have lower editorial restrictions, they can quickly push their scoops online faster. On the other end of the spectrum, the lack of their experience in verifying their sources could result in false allegations. <br />
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Online mob lynching isn't new in Singapore. In 2012, a Facebook user posted on Facebook to express her unhappiness over the “noise” from the Malay wedding at the void deck below her flat. The online community started to identify her and her employer, which so happened to be the national trade union. As racial harmony is a key foundation of Singapore's cohesion, this Facebook user was fired from her post at the trade union, and left Singapore to escape the local online lynching. <br /><br />You can read more at<br />
<a href="https://sg.news.yahoo.com/police-report-filed-against-amy-cheong-over-racist-facebook-post.html">https://sg.news.yahoo.com/police-report-filed-against-amy-cheong-over-racist-facebook-post.html</a><br />
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This chope and shove incident it also serves as reminder that eyes are everywhere and they come in the form of a smart phone and mobile data connectivity. As such, we have reached a stage where you always have to be on your good behaviour.<br />
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Unfortunately, are we on our best behaviour because we want to or because we have to?<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-12642254187845522832017-04-22T16:12:00.003+08:002017-04-22T16:12:31.237+08:00A Very Small Chicken Or An Oversized Popcorn Chicken?Kentucky Fried Chicken (KFC) Singapore Facebook Page recently received a complaint of the size of the chicken being served at KFC.<br />
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<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><span style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><a href="https://www.facebook.com/photo.php?fbid=10155209770906882&set=o.113001545421517&type=3&theater"><img border="0" height="218" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgQ74LyueeHM2_ugfoRhTmyN9h9NPZ8T_lV6IC5WSAFCLqjAc_nAxAMGg1TsuYeSknQTPr9Co0VBAptkN04j2IpH6nL59R3eZa39-53LYNrvw2YVqxO-qP2JNJ-Ll9tWN4qsTNEIWkfsMk/s400/KFC.PNG" width="400" /></a></span></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><a href="https://www.facebook.com/photo.php?fbid=10155209770906882&set=o.113001545421517&type=3&theater">Source: https://www.facebook.com/photo.php?fbid=10155209770906882&set=o.113001545421517&type=3&theater</a></td></tr>
</tbody></table>
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Barnabas Ng took a photo of his chicken from KFC which showed it to be almost the size of the KFC small container. It also looked like a an oversize popcorn chicken.<br />
<br />Wrote <a href="https://www.facebook.com/photo.php?fbid=10155209770906882&set=o.113001545421517&type=3&theater">Barnabas</a>,<br /><br />
"Hi KFC, is this your new standard size for a chicken? I order 3 piece meal and 2 pieces including this so called original recipe chicken is smaller than the size of the cap of ur small mash potato.<br />
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Have you guys try to cut cost so much that you are offering half a size chicken pieces for a full price meal? It is just getting from bad to worse"<br />
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KFC Singapore did reply to Barnabas for him to PM his mobile number but Barnabas has yet to receive any calls from KFC Singapore, as of this posting.<br />
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Maybe chickens are also shrinking with the current climate change?<br />
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<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-53543331530826870832017-04-21T15:33:00.005+08:002017-04-21T16:10:12.172+08:00Singapore PM Lee Hsien Loong Facebook Page Most Popular Post - An analysisSingapore Prime Minister Lee Hsien Loong celebrated his 5 years anniversary on Facebook having joined this social media outlet on 21 April 2012.<br />
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The Strait Times only reported that Prime Minister Lee has "amassed 1.1 million followers", but left out some important details that any social media manager would report on.<br />
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There are many free online apps that will help you analyse your page and below are a snapshot of Prime Minister Lee performance on Facebook Page.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpgXycqH27-AI8QORMZXvYAykAGb8hargHDVL1xu4MOZ_xMChXObkE0aAJvPQtBp-dH0fPIlPVjLLmCAIbTMoc-AAHhLiD5yxfaR1PE79ESqxfldb0aKjovmCuGIuRnpKLIAUuaL4AvP4/s1600/LikeAlyzer.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="250" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpgXycqH27-AI8QORMZXvYAykAGb8hargHDVL1xu4MOZ_xMChXObkE0aAJvPQtBp-dH0fPIlPVjLLmCAIbTMoc-AAHhLiD5yxfaR1PE79ESqxfldb0aKjovmCuGIuRnpKLIAUuaL4AvP4/s400/LikeAlyzer.PNG" width="400" /></a></div>
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<a href="http://likealyzer.com/"><br /></a>
<a href="http://likealyzer.com/">LikeAlyzer</a>, from Meltwater, gives Prime Minister Lee's Facebook Page a score of 77 out of 100.<br />
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In comparison, fellow Singapore Government Public Figures like Ng Eng Heng and Grace Fu has higher LikeRank than Prime Minister Lee Hsien Leong.<br />
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Chee Soon Juan, an opposition party member in Singapore, ironically, is the highest ranking LikeRank politician with a score of 82.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh9aNMGjXvYjC0O9-Y4Tm30uKS2jduBLgC0XaFOH9dhN1d8nh7i81Q0-Sik5CcM56x_AiQYMISqSmgCs4RdSlrU1rVVLmdpFlaEXCAFFX2MIAx-RBVc0ync8RQpE90Fe705qCLXGtlWRYM/s1600/Comparison.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="315" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh9aNMGjXvYjC0O9-Y4Tm30uKS2jduBLgC0XaFOH9dhN1d8nh7i81Q0-Sik5CcM56x_AiQYMISqSmgCs4RdSlrU1rVVLmdpFlaEXCAFFX2MIAx-RBVc0ync8RQpE90Fe705qCLXGtlWRYM/s400/Comparison.PNG" width="400" /></a></div>
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LikeAlyzer also analysed that Prime Minister Lee's posts mainly make up of photos (79.2%) and followers react most to his photos. </div>
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Followers, in particular, response best to his photos from morning 8am - 10am Singapore. Maybe it is the rush hour that provides Followers with more ample time to Like Prime Minister Lee's photos. </div>
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LikeAlyzer suggests that Prime Minister Lee to be more curious about his followers by asking them more questions. </div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhq3yV_JeN7mpoNuPWAUyU_Xddt28Gw4LOnzAlWqbe5Rfbe6R4md2gj97xiSuJ_MDXpcDTRy9CoLi5KbQPN9SIV_JSHJIB9kH8tgzqqXSC-Z6hPpgG30GZBKE47b2ZquEryCh6SwpqDjHg/s1600/posts+by+page.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhq3yV_JeN7mpoNuPWAUyU_Xddt28Gw4LOnzAlWqbe5Rfbe6R4md2gj97xiSuJ_MDXpcDTRy9CoLi5KbQPN9SIV_JSHJIB9kH8tgzqqXSC-Z6hPpgG30GZBKE47b2ZquEryCh6SwpqDjHg/s400/posts+by+page.PNG" width="366" /></a></div>
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FanPageKarma provides more details of Prime Minister Lee's Facebook performance. </div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjrBdoc4Il3O0CrabBDqJZLnPsoCzjM8X3jPcdB6CWWx2reGJT6PuxECk3BuLYuch-ctNHszv3CCIkMrpyNjBZz5dLNenEobw_m-jXcD9z8b0cyVnKXIQAFq8t7q6dz-7Tg9JzcC5Pgo-4/s1600/toppost.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="390" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjrBdoc4Il3O0CrabBDqJZLnPsoCzjM8X3jPcdB6CWWx2reGJT6PuxECk3BuLYuch-ctNHszv3CCIkMrpyNjBZz5dLNenEobw_m-jXcD9z8b0cyVnKXIQAFq8t7q6dz-7Tg9JzcC5Pgo-4/s640/toppost.PNG" width="640" /></a></div>
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In the four years, Prime Minister Lee's top post is that of him sharing the photo of his father, the late MM Lee Kuan Yew, upon MM Lee's passing. The post had 291,670 likes, 4,696 comments and 18,809 shares. </div>
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(There was processing error in the image, and the link to the post can be found at https://www.facebook.com/125845680811480/posts/883441685051872)<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7163NJngX9zchq6Ma3XDr5VByrkTxqXgr-0D2eIMHWMAG8Pj4xJPYCCH_arBHjsMBBCrR7D-BwIqeetsLYf7BEqFI5GnOYmb-41Vc5HiNzvSxshyuvShEINLgKMvp698u6EWVdFaJz8c/s1600/Postperday.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="480" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7163NJngX9zchq6Ma3XDr5VByrkTxqXgr-0D2eIMHWMAG8Pj4xJPYCCH_arBHjsMBBCrR7D-BwIqeetsLYf7BEqFI5GnOYmb-41Vc5HiNzvSxshyuvShEINLgKMvp698u6EWVdFaJz8c/s640/Postperday.PNG" width="640" /></a></div>
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FanPageKarma analysed that Prime Minister Lee prefer to post on a Sunday and posts on Sunday seem to have the most success in terms of interactions.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi5OJFhN5V665easEGh4xEyeE4GtH7_pzK4rh0WbrrYKLU_6dUzCLj6miQOLeSFRP5Zi2FvuDK0Ys8jI4lHviQsqd5Hwp77wMeBoSq8zSICiMTa9IQueomPrF2y0Ywh8SlNUJhMYatX7Cw/s1600/engagment.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="470" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi5OJFhN5V665easEGh4xEyeE4GtH7_pzK4rh0WbrrYKLU_6dUzCLj6miQOLeSFRP5Zi2FvuDK0Ys8jI4lHviQsqd5Hwp77wMeBoSq8zSICiMTa9IQueomPrF2y0Ywh8SlNUJhMYatX7Cw/s640/engagment.PNG" width="640" /></a></div>
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As expected, the majority of Prime Minister Lee's Facebook Page followers are from Singapore, followed by Malaysia. Interestingly in 3rd place is Vietnam.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhIe0inS2hncYfjKGeVujlt3MEYGM3k2swuYBoBcqsIwf2kjdFD8UWbOvtxLVNhf88I75Rkp0HctYoOfqb7f_Kj21BKIpXvvJlbCrdBPPNKCBwBGMLQSXg4YUT5Wz5aaYlRjxPtQI6BLRE/s1600/countries.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="500" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhIe0inS2hncYfjKGeVujlt3MEYGM3k2swuYBoBcqsIwf2kjdFD8UWbOvtxLVNhf88I75Rkp0HctYoOfqb7f_Kj21BKIpXvvJlbCrdBPPNKCBwBGMLQSXg4YUT5Wz5aaYlRjxPtQI6BLRE/s640/countries.PNG" width="640" /></a></div>
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Growth of new followers for Prime Minister Facebook Page seem to be plateauing though. However, given that there are 3.5 million active Facebook users in Singapore, there is room to grow for more Singapore followers.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBCZaE8cdHQsZlkPAXSTNBJy5xDZoR6gvZER5xCwzp5QvvS6zPxwZbwN6m_Irvah84ZXimee_ihDCW0fUdZeX6ItIIhKuqr1Hp1HgZfzc57_zD8CjBciQUgc32rcqBJjBP8irY27wB4ps/s1600/Graph.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="322" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBCZaE8cdHQsZlkPAXSTNBJy5xDZoR6gvZER5xCwzp5QvvS6zPxwZbwN6m_Irvah84ZXimee_ihDCW0fUdZeX6ItIIhKuqr1Hp1HgZfzc57_zD8CjBciQUgc32rcqBJjBP8irY27wB4ps/s640/Graph.PNG" width="640" /></a></div>
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If Prime Minister Lee's Facebook was an advertising media, the total value of his posts amounts to 8 million Euros or 11.90 million Singapore dollars.</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhUxAizMUbovE1pFlYx06fUwJUFxXzKVei9tp-F8XtoI6vi6G2XMMZtb_Vhd_eh3LEglU6DWcqKafZqLitFEel8Ae0n2jip6fyNn8g1yMILW98MpiOFjhFqKb1gBtVvDFHEn9eA6w2gji8/s1600/advalue.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="251" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhUxAizMUbovE1pFlYx06fUwJUFxXzKVei9tp-F8XtoI6vi6G2XMMZtb_Vhd_eh3LEglU6DWcqKafZqLitFEel8Ae0n2jip6fyNn8g1yMILW98MpiOFjhFqKb1gBtVvDFHEn9eA6w2gji8/s640/advalue.PNG" width="640" /></a></div>
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<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-41574589514035737162017-04-19T08:55:00.000+08:002017-04-19T08:55:27.395+08:00Youth.SG 4Fingers Video Raises Question F&B Hygiene PractisesIt was a video to showcase to the youths on how it is like to work at one of Singapore's top fast food outlet, but the host's untied hair has led questions to F&B hygiene practises at the outlet.<br />
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<iframe allowfullscreen="true" allowtransparency="true" frameborder="0" height="315" scrolling="no" src="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2Fyouthdotsg%2Fvideos%2F1524985507532110%2F&show_text=0&width=560" style="border: none; overflow: hidden;" width="560"></iframe><br />
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From the video above, the host has very long hair and F&B hygiene practises is to keep the long hai buned up or in a net. But this was neither practiced from the video.<br />
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Though the host wore a cap to hold the hair in place, leaving the long hair freely like that is still a no-no for F&B hygiene reasons.<br />
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Most commenters were immediately drawn to the host's untied hair and reminded 4Fingers of the F&B hygiene practises ad even asking the host to attend NEA F&B Hygiene course.<br />
<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-88588275932928560732017-04-18T07:47:00.002+08:002017-04-18T07:47:37.911+08:00SCB Malaysia To School Media On How To Write A Great FinTech Story Gets Schooled By Media<div class="separator" style="clear: both; text-align: left;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjXMbJ_wZJqFYDgoxRwwR6MO_O7WERe93MVYFZK4nlqMiqcqhK3RemwSEhNY0o4XsP3-O5NtViNGVVSybiz_vEci6sbN6AV_M8GwFL5Ar3he1sdxIjJOYRVFCo3NNVrqBYs3ICbDjCMM3M/s1600/SCB+add.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="640" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjXMbJ_wZJqFYDgoxRwwR6MO_O7WERe93MVYFZK4nlqMiqcqhK3RemwSEhNY0o4XsP3-O5NtViNGVVSybiz_vEci6sbN6AV_M8GwFL5Ar3he1sdxIjJOYRVFCo3NNVrqBYs3ICbDjCMM3M/s640/SCB+add.jpg" width="360" /></a></div>
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The PR department of Standard Chartered Bank Malaysia may have thought of a great event to bring FinTech closer to the Malaysia media, but a single line in its email promo has found to be described as patronising it audience it looks to invite. </div>
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Malaysia media has taken to social media to point out asking why is this PR department looking to train media on how to write a great FinTech story as part of the goals of attending this bridging workshop.</div>
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Is the PR indicating that while the Malaysia media has been writing FinTech stories, it still have not achieved the level of greatness that of Standard Chartered Bank Malaysia standards? </div>
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"A media workshop on how to write fintech stories: From a banks point of view I wonder what's their idea of a great story??" wrote one journalist in the media group. </div>
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Another journalist sarcastically pointed out if "the hired trainer to teach us how to cross our t's and dot our i's, or someone to hone our BS detectors, so we know what a banks intentions towards fintechs Really Are!"</div>
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The intent of the workshop might been great, but the words used to highlight the goal of the event certainly may have already burned bridges than build one.</div>
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Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-81552360353656069792017-03-12T21:29:00.000+08:002017-03-12T21:32:51.911+08:00How Did Seafood Bacteria Enter Indian Rojak Sauce With No Seafood Ingredients? <div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiJtQg0feHeOJ7sqZqZx86jukzwopVwkHPT8ImXP6Pa5_WCOhdYZAEaaWR-jWyPX8BHJRl8sRs9zw8Q1nhIff09-pGPt7Jum-uWlgxLARKG5zUZixpA70smJOj91KKFL1bzE6usWTlMZoQ/s1600/the-7-steps-to-handwashing.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="210" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiJtQg0feHeOJ7sqZqZx86jukzwopVwkHPT8ImXP6Pa5_WCOhdYZAEaaWR-jWyPX8BHJRl8sRs9zw8Q1nhIff09-pGPt7Jum-uWlgxLARKG5zUZixpA70smJOj91KKFL1bzE6usWTlMZoQ/s400/the-7-steps-to-handwashing.jpg" width="400" /></a></div>
<br />
<br />
Indian rojak sauce, a local Singapore peanut sauce, does not contain any seafood ingredient. <br />
<br />
Yet, in 2009, Vibrio Parahaemolyticus - a seafood based bacterium - was linked to a massive food poisoning case in Singapore and even resulted in two fatalities. How did this bacterium cross contaminated with a peanut sauce which had no seafood ingredient? <br />
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This was one of the case study highlighted in the Food Hygiene Course I attended as part of the Workforce Skills Qualifications training as part of upgrading. <br />
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This course is compulsory for all food handlers in Singapore, even if the food handlers are service staff and are even part time staff. If, during investigation by the National Environment Agency in Singapore, establishments have food handlers who have not attended the course may face six demerit points per handler. Twelve demerit points results in immediate suspension of the establishment for two weeks. <br />
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In this course, I learnt that bacteria cross contamination is the major leading cause of massive food poisoning cases in Singapore. Compared to the other causes of food poisoning, bacteria formation is naked to the eye and can neither be tasted or smelt to prevent food poisoning. <br />
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For example, if yeast starts to form on the food, you can smell it. If it smells bad, you will throw it away. If molds start to grow on food, you can see the greenish colour alteration on the food and you will throw it away. Viruses can only survive on a living hosts. So that leaves bacteria, naked to the eye, tasteless and produce no smell. <br />
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Bacteria strive in humid temperatures between 4 Degrees Celsius and 60 Degrees Celsius. If each bacteria strain takes 30 minutes to multiple, within four hours, you could have a bacteria farm forming on your food be it cooked or uncooked. <br />
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Bacteria do not die at low temperatures and they just go to "sleep" at below 4 Degrees Celsius and will only be killed at high temperatures at above 60 Degrees Celsius. As such, cooked food posed to be a more fertile ground for bacteria formation as one is most likely to reheat it at more than 60 Degrees Celsius for next consumption. <br />
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Cross contamination of bacteria into food is also one of food poisoning cases in Singapore. This lead us back to the Indian Rojak Peanut Sauce food poisoning case. <br />
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Unfortunately, the exact source of the contamination of the April 2009 food poisoning case was not determined as the food remnants were all cleared, a similar incident in 1983 drew parallel with this April 2009 case. In the 1983 case, it was determined that some frozen cuttlefish was placed on the top level of the chiller for defrosting, while the Rojak sauce uncovered and placed at the bottom of the chiller. As such, the juices from the defrosting cuttlefish dripped down the Rojak sauce, causing cross contamination from a seafood to a non seafood dish. <br />
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As such, the conclusion for the April 2009 Rojak sauce food poisoning could have been caused by similar circumstances. <br />
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From this case study, while it is convenient to just place items in the chiller as one would like it, defrosting raw items should be placed at the bottom of the chiller and cooked food should be placed in covered containers at the top of the chiller to prevent cross contamination.<br />
<br />
Prevention of cross contamination was also constant reminder during the course because cases of food poisoning in Singapore has been mainly due to cross contamination. In December 2007, several reported cases of food poisoning when they consumed a chocolate cake from outlets of a popular bakery. It was found that the cake samples had the Salmonella bacteria and the bacteria came from food handlers at the main factory. <br />
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Since food handlers provide food to the masses, a single source of contaminated food can spread to many instantly. Depending on the immunity of the affected individual, food poisoning could lead to fatality. <br />
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As such, it is important for food handlers to attend this training so as to remind oneself on the importance of reducing food contamination, especially those from cross contamination.Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-83616894767066270372017-01-27T23:18:00.001+08:002017-01-27T23:18:56.552+08:00A Truly Malaysian Greeting Spoilt By Bloggers' Dismay Exprience With MAS<div class="tr_bq">
Malaysia Airlines (MAS) may have scored a viral hit with its 2017 Chinese New Year advertisement but a bad customer service experienced by a popular Malaysia blogging couple is becoming a social wet blanket to the airline's Lunar New Year party. </div>
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Audrey, of Fourfeetnine.com, wrote how MAS "ruined" her family Chinese New Year by denying their 11.15am flight to Penang because it was "overbooked", even though they have tickets in hand.<br />
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The reason given by the counter staff was they checked-in too late even though Audrey and family was at the counter 90 minutes before the flight.<br />
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Wrote <a href="http://fourfeetnine.com/2017/01/26/malaysia-airlines-lies-and-cheats-how-mas-ruined-our-chinese-new-year/">Audrey</a> about her husband's conversation with the counter staff,<br />
<blockquote class="tr_bq">
Staff: I’m sorry, you checked in too late.<br />Fatty: Huh what do you mean too late? We’re here 1.5 hours before the flight to check in.<br />Staff: Yea, because check in is open 48 hours before a flight…. Other people already checked in before you so there are no more seats.<br />Fatty: So? I’m not late to check in what. And I have my tickets!</blockquote>
Fatty happens to be the Timothy Tiah, the founder of Netcentric - parent company of the Nuffnang that rules the blogging advertising space in Asia.<br />
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Wrote <a href="http://www.timothytiah.com/2017/01/26/how-malaysia-airlines-fucked-me-in-just-in-time-for-the-year-of-the-cock/">Timothy</a>,<br />
<blockquote class="tr_bq">
I used to be a huge supporter of Malaysia Airlines. Like it’s always my first choice of airline even though their planes are getting old and even though there’s a safety stigma to it. I stuck with it through thick and thin.<br />Not anymore. Here’s why...</blockquote>
You can read more of his side of the story at <a href="http://www.timothytiah.com/2017/01/26/how-malaysia-airlines-fucked-me-in-just-in-time-for-the-year-of-the-cock/">http://www.timothytiah.com/2017/01/26/how-malaysia-airlines-fucked-me-in-just-in-time-for-the-year-of-the-cock/</a>.<br />
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The cause of this was found that the 11.15am was overbooked and the counter staff had put passengers on this flight which was earlier cancelled.<br />
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Audrey and Timothy was lucky to be bloggers, as Audrey wrote MAS has responded and refunded her MAS Enrich points. The two bloggers shared they overhead other passengers may have been affected by this issue too. These passengers, however, may not be as lucky to get their refund that easily, and may have to tangle through a web of online forms and endless call centers "discussions".<br />
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The two blog posts by two very popular bloggers in Malaysia came at the time when MAS was being lauded with its 2017 Chinese New advertisement showing non-Chinese Malaysia speaking in fluent Mandarin and other popular Chinese dialects.<br />
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<iframe width="320" height="266" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/U2FICLStkoc/0.jpg" src="https://www.youtube.com/embed/U2FICLStkoc?feature=player_embedded" frameborder="0" allowfullscreen></iframe></div>
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Wrote <a href="https://sg.news.yahoo.com/malaysia-airlines-warms-hearts-for-unique-chinese-new-year-ad-075950512.html">Yahoo News</a>,<br />
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Facebook user, Kenny Teoh, said, “This is the BEST CNY advertisement of the year, and it doesn’t involve any Chinese! Bravo!”</blockquote>
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Another user, Hisham Jahudi, said, “Fantastic effort by MAS. Perfectly clear message: cherishing the diversity in our people which is one of our nation’s greatest assets.”</blockquote>
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The video may has been viewed <a href="https://www.facebook.com/asia.malaysiaairlines/?brand_redir=349961378450395">43,000 times with 990 shares</a> as of the time of this writing, yet dismal customer service experienced by customers can't hide the challenges Malaysian Airlines faces in keeping customers' trust, especially that of two very influential and popular bloggers.<br />
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Power to the blog!Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-61969853511636709532017-01-25T23:06:00.001+08:002017-01-25T23:06:04.208+08:00When Putting Videos Online Was More Than Just An Embedded Youtube CodeOne of the interesting things I learned working with a millennial is that they are have the Internet easy for them but this ease forgot how "difficult" life was back then.<br />
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Take hosting a video online.<br />
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Today, all you need is a smartphone, Internet connection, a Youtube account and viola, you can host a video online for the world to see.<br />
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As one who grew up in the dial-up generation, hosting a video back then was quite a challenge. You had to buy expensive video equipment and the video was to be captured on VHS video tape. Once the video was ready for to be shared, you had to convert VHS analogue to digital.That wasn't the end.<br />
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You had to consider the storage and bandwidth cost and the biggest challenge was that you have to handle codes to allow the video to be played.<br />
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You also had to consider how to disseminate your video.Today, you don't event have to worry about bandwidth or storage cost. Just upload onto Youtube, embed the given codes and you have your video on the web.Post the link on Facebook, Twitter, Linkedin or any other social media network and you get a channel to disseminate the video.<br />
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My 8 year son was impressed that his "Dan The Flying Man" video got like 2,000 views on Youtube.<br />
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<iframe width="320" height="266" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/bdbxm_Kg4zk/0.jpg" src="https://www.youtube.com/embed/bdbxm_Kg4zk?feature=player_embedded" frameborder="0" allowfullscreen></iframe></div>
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The reason for writing this is that for those who grown up with dial-ups to Web2.0 to social networks, you tend to appreciate more how technology has made things easier.<br />
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For those who grew up with the technology presented to them, there is a tendency to take it for granted as it has become an every day tool.Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-12113265079625795222017-01-11T23:14:00.000+08:002017-01-11T23:14:14.408+08:00My #giveit100 Challenges<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgm2HhsKirXfoihPilmKYyI6dZmkmjIafN2_aDVDN9J8Cil9VgWMGqZPRwmDqksgQX4XwiTUh_BUZJa5FUX9Ri95SEVYI8VV-X5Th4U5SsnMCw5Vn29nIM46lCBbnXrjygF4DBZw6_sz9Y/s1600/giveit100.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="381" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgm2HhsKirXfoihPilmKYyI6dZmkmjIafN2_aDVDN9J8Cil9VgWMGqZPRwmDqksgQX4XwiTUh_BUZJa5FUX9Ri95SEVYI8VV-X5Th4U5SsnMCw5Vn29nIM46lCBbnXrjygF4DBZw6_sz9Y/s400/giveit100.jpg" width="400" /></a><br /><br /></div>
I was inspired by the girl below to take up my own #giveit100 day challenge with both push-ups and a running routine that focuses on intensity rather than distance.<br />
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A 100 day challenge seems last daunting than a new year resolution. I don't know why but just renaming it a 100 day challenge seems something achievable than aiming to do it for a year.<br />
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<b>Giveit100 Challenge 1 - 100 Days Of Push-ups</b><br />
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I found that the best time to do push-ups is before bedtime.<br />
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You are all ready for bed and your mind is quite relax. So why not do some push-ups before you sleep?<br />
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I started the push-ups routine on 2 Jan 2017 and I been doing it nightly for the past 10 days already. It began with 10 reps. On the 9th day, I was able to do 20.<br />
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Somehow the push-ups gradually encouraged me to do some sit-ups and leg raises before hitting the hay.<br />
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Guess when you completed the push-ups, your mind just tell you "Hey, why not some simple sit-ups and leg raises?" No harm adding another simple routine before bedtime as it will add just a few minutes to the total routine.<br />
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Giveit100 Challenge 2 - 100 Days Of Running<br />
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In 2016, I made a mistake of aim for distance rather than packing a faster run in less time. After awhile, long distance running to me became monotonous and time consuming. My record was a 10 km run. The run was about 90 mins plus but the time to get back made it a total of 3 hours.<br />
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Somehow, I lost interest and my weight and tummy came back in no time. I am one of those unfortunate many who can lose and gain weight very fast.<br />
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Now I have decided to do shorter but faster runs. I am currently looking to do 2km runs and gradually increasing it to 2.5km. At the same time, reducing the time taken to complete each round.<br />
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I have to admit I haven't been able to do it daily since 2nd January 2017, but I have been telling myself I need to complete 100 days. So it has been 5 days of running so far and I am feeling better than in 2016 already.<br />
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Giveit100 Challenge 3 - 100 Articles on Linkedin<br />
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I am also aiming to complete 100 articles on this social network and I do need to get my writing groove back.<br />
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Push-ups and running are for improving one physical health while writing articles help with the mental stimulation.<br />
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With this post, I should be at my fourth article for the year. So that means 96 to go. A countdown like this also makes the giveit100 challenge a gaming component to this mental exercise. One article written means the number goes down by one and it shows I am ever closer to zero.<br />
<br />Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-63838536654129857102017-01-08T23:31:00.000+08:002017-01-09T08:10:51.204+08:00Do You Hate Mondays Or Do You Just Hate Your Job?<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhhn_TxROI23ufl2rD0lrpimAaCdo7WBmVXvhw8yMt6Fc_-xEHQRwM3smOx2HOpdSHWwiZNVMZq3gxrHqHkdD0vxmMWN3lpmjGuDkKvuryyHHcTYCgS8OUjBuxsFm9EI0zb7f4PqGIClDo/s1600/monday.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="215" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhhn_TxROI23ufl2rD0lrpimAaCdo7WBmVXvhw8yMt6Fc_-xEHQRwM3smOx2HOpdSHWwiZNVMZq3gxrHqHkdD0vxmMWN3lpmjGuDkKvuryyHHcTYCgS8OUjBuxsFm9EI0zb7f4PqGIClDo/s400/monday.jpg" width="400" /></a></div>
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There are 52 Mondays in 2017. We just had one Monday off for the New Year.<br />
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Look at the Public Holidays in 2017 for Singapore below and guess how many more Mondays do you need to work?<br />
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<i>New Year’s Day 1 Jan 2017* Sunday<br /><br />Chinese New Year 28 Jan 2017 Saturday 29 Jan 2017* Sunday<br /><br />Good Friday 14 Apr 2017 Friday<br /><br />Labour Day 1 May 2017 Monday<br /><br />Vesak Day 10 May 2017 Wednesday<br /> </i><br />
<i>Hari Raya Puasa 25 Jun 2017* Sunday<br /> </i><br />
<i>National Day 9 Aug 2017 Wednesday<br /> </i><br />
<i>Hari Raya Haji 1 Sep 2017 Friday<br /> </i><br />
<i>Deepavali 18 Oct 2017 Wednesday<br /> </i><br />
<i>Christmas Day 25 Dec 2017 Monday</i><br />
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For Public Holidays on a Sunday, you will have a official day off on the following Monday. This takes away 4 Mondays which will leave you with 48 Mondays for 2017.<br />
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Assuming for holidays on Friday, you take leave on the following Monday and for holidays on Wednesday, you take leave on the Monday prior to the holiday, that is a total 5 Mondays to take away from. This leave you with 43 Mondays in 2017.<br />
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Say you have a bad habit of falling sick on a working Monday and you get medical leave for one Monday a month. This takes away 12 Mondays and you are left with 31 Mondays for 2017, almost a month of Mondays to endure.<br />
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Are you enduring Mondays because you just hate the day or you hate the job you have to go to on Monday?<br />
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You could leave your job for one that you are passionate with. If this isn't an option, maybe you could look at taking the first step to make Monday the best day of the week.<br />
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Make Monday your cheat day. Have a great breakfast or a great lunch.<br />
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Go plan to hit the gym before work, after work or during lunch hour.<br />
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Or you could look at Mondays with an objective to catch up with colleagues on the work to be done.<br />
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Given that I am mostly out of the week to make partners and customers, I see Mondays as the best day of the week for me to catch up with my colleagues, especially those in the IT department. Best day ever to let them know the challenges I face in the product or solution, or it would be best day for me to learn what improvements or fixes they have made to the product.<br />
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Don't let the Mondays pull you down and make it your best day ever.Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-82643142673346498392017-01-05T20:39:00.001+08:002017-01-05T20:39:53.229+08:00When An Agency Tried To Take Advantage Of A Client's Ignorance<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
I had a friend who recently took on a post as the PR manager for a company. One of his task was to revamp the website. He wasn't a web designer or knew anything about it, and, unfortunately, had to work with the agency that was previously hired by the ex-PR manager.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
The problems started when the agency couldn't deliver some of the basic stuff on time. Faced with a tight deadline, he asked me if I could give him a crash course on Wordpress and help out with some Wordpress design for him over the weekend. He was generous with the offer.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
I had no issue with helping him. During the weekend, I got this technophobic PR friend to get his hands dirty with Wordpress and learning to drag and drop the menus, change some text, By the end of the weekend, he was able to differentiate between a Page and a Post and a Theme.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
However, he still had one problem. When he printed the website (yes, the boss was still old school and wanted to see printed versions of the website), the URLs would be printed next to the hyperlinked word or words.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
He asked the agency for help and the agency said this will take 30 days man days to solve the issue, probably wanting to take advantage of my PR friend's "ignorance" to charge more hours for work to be done.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
My PR friend showed me the issue and I instinctively guessed it could be some coding issue with the theme, even though I don't do Wordpress coding.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
Give me a Wordpress theme and plugins and I could be learnt how to use it in less than an hour. Coding is like a foreign language to me.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
Back to the problem of the URL being printed out. As they say, Google has all the answers (and your history), I did a quick Google search and found that there were others who also had the same issue with the themes.</div>
<div style="-webkit-text-stroke-width: 0px; background: transparent; border: 0px; color: rgba(0, 0, 0, 0.701961); font-family: "Source Serif Pro", serif; font-size: 21px; font-stretch: inherit; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-variant-numeric: inherit; font-weight: normal; letter-spacing: normal; line-height: 32px; margin: 3.2rem 0px; orphans: 2; outline: 0px; padding: 0px; text-align: start; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;">
In the developers blog, the simple solution was to remove a line or two of code to solve the issue. I emailed the solution to my PR friend and he forwarded it to the agency.<br /><br />Viola! The issue was solved in less than an hour.<br /><br />What pissed me off was how the agency tried to take advantage of my friend's ignorance to charge him extra. I don't think this is ethical. If you have a solution at hand and simple to solve, by all means, charge an hour or two, but for a month charge is ridiculous.<br /><br />This is now how you build a relationship with your customers and that relationship could sour instantly if the customer finds out the truth.<br /><br />Social Media Agencies also find me a pain to work with because I understand how it works and I detest some of the trickery to get quick results.<br /><br />If you are in marketing or an entrepreneur who is looking at social and digital marketing, I suggest you do in depth study about it. Or maybe, get your hands dirty and try the tools out yourself.</div>
Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-3103051964492270752017-01-03T22:35:00.003+08:002017-01-03T22:35:27.710+08:00Closing A Sale Is About Opening A Relationship<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiJwifhuMCuJIT-P4ni9ULoDcgbzm8dxeFKR-ztwzHkGHe5eNY5CF6Nqsugnn6kQMzYG8Q-V0oCMlaSF5-bugcjMdth6DzCfyKHQN84KKkZ_Okly9FnW302ZMMmmXhZ4cVzizgDHXFxoWE/s1600/open+a+relationship.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiJwifhuMCuJIT-P4ni9ULoDcgbzm8dxeFKR-ztwzHkGHe5eNY5CF6Nqsugnn6kQMzYG8Q-V0oCMlaSF5-bugcjMdth6DzCfyKHQN84KKkZ_Okly9FnW302ZMMmmXhZ4cVzizgDHXFxoWE/s320/open+a+relationship.jpg" width="320" /> </a></div>
My experience as a salesperson for the second year has shown to me that most deals are closed, not because of the gift of the gab, but because I am often willing to open a relationship with the customers.<br /><br />Though my first year was bad, my second year saw some significant increase in sales numbers. It is in this second year of sales that I built several relationships with channel partners and a few VIP customers to close the deal.<br /><br />That has worked to my strengths. I love meeting people, new and already met, and show that I am willing to do my best to help them solve their problems. Sometimes, it is required to ask questions in order to find out their problem. Once you are able to help customers identify the problem, the selling process can start.<br /><br />Once you open the relationship, like in any relationship, you need to honest and frank with the customers. Even when there is some bugs found in the software, honesty is usually the best policy with customers.<br /><br />After you make the deal, it is often very easy to forget the relationship. The easiest way to remember the relationship could be to send a festive greeting. If you have a quarterly healthcheck, it would be great to also follow your post sales team to meet up with the customer. Like the locals say, this is to "show face" and showing face is like a form of advertising to your customers.<br /><br />As what they say in advertising, once you stop advertising, your customer is most likely to forget who you are.<br /><br />So make that call or send a quick message to say "hi" to your customer to remind of that your relationship you opened with them.<br /><br />LikeClosing A Sale Is About Opening A RelationshipAaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-87468797762417225682016-12-02T12:44:00.001+08:002016-12-02T13:06:17.149+08:00The Straits Times / Sunday Times 2016 Daily Average Print Circulation Drops Below 300,000Singapore Press Holding (SPH) released their 2016 Annual Report and their daily average circulation for their print newspaper continue to nosedive southwards. Digital subscription has gone up significantly but pales in comparison with total Singapore Internet Users.<br />
<br />
<table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="border-collapse: collapse; border: 1px solid #ccc; font-family: arial,sans,sans-serif; font-size: 13px; table-layout: fixed;"><colgroup><col width="100"></col><col width="100"></col><col width="100"></col><col width="100"></col></colgroup><tbody>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Print"}" style="background-color: #999999; border-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">Print</td><td data-sheets-value="{"1":3,"3":2016}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">2016</td><td data-sheets-value="{"1":3,"3":2015}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">2015</td><td data-sheets-value="{"1":2,"2":"YtoY"}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">YtoY</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Straits Times/Sunday Times"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle; word-wrap: break-word;">Straits Times/Sunday Times</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":277100}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">277,100</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":304300}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">304,300</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.0893854748603352}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-8.94%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Business Times"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">Business Times</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":28100}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">28,100</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":29200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">29,200</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.03767123287671233}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-3.77%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Berita Harian / Berita Minggu"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle; word-wrap: break-word;">Berita Harian / Berita Minggu</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":37700}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">37,700</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":44600}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">44,600</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.1547085201793722}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-15.47%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"New Paper"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">New Paper</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":61700}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">61,700</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":70200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">70,200</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.12108262108262108}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-12.11%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Lianhe Zabao"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">Lianhe Zabao</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":143000}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">143,000</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":148600}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">148,600</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.03768506056527591}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-3.77%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Lianhe Wanbao"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">Lianhe Wanbao</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":70800}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">70,800</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":82500}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">82,500</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.14181818181818182}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-14.18%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Shin Min Daily"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">Shin Min Daily</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":100100}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">100,100</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":120200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">120,200</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":-0.16722129783693843}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">-16.72%</td></tr>
</tbody></table>
Source: http://sph.listedcompany.com/misc/annualreport/2016b/SPH_AR2016_daily_average.pdf)<br />
<br />
At a high of 389,300 in 2008, the daily average print circulation for the Straits Times / Sunday Times has dropped to 277,100 in 2016.<br />
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<img 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ubUAgvr7qAYOvCNOzzskRVAvRFWaq9SpcpVU1qO2Fu9erWhjMJ5PKRR0O4sFRCIHxkRFGlntJJ5uAUWRBEenKgxSv0WIR6qeLuqcOHCRkjhzbnUC7oic4UHLh7yyARhatapjcL1BnujL7AGy6l1Sn18HCOzAitnzpwmi4bpv7SaI55Q6I8XIgLPiaJwiIbAmp3Tp08bgQ1xiVjA8g2ZWaw23AILy2Gkdb3oK2rcUJ+Fa0CWLpRYDLx++CzwjUqMwYxiA+Mmo4V+Iy2wnCwd4gXckJWFOGUjARLQEaDA0nGyygp1Vx988IF5cDhrVuGBgukqLE3g1Dj98MMPRuxgig6f4yGLB05qgYWLx1tomB6ELX7rx/fwUEWGxam9ST2lhewGan/wc6xXhN+CUceF2iUU3+PhjOwY1lnClFnqrXzSg+6FwMK5kQXEQwZZJTQILmR2UOeDlpozBCzeYsM1lilTxkwFBi4wGng9yPqgwB0MIOLwXdQvgRG+6xwfBcsoxgc/+Ag1amCPlpkpQohhnBPccU3IKkLw4riB62DhmpDdQfYMDSIASzNgoVq8iYfPnC2PnOlExEPgzzWDJdwCC7sGpGZcr149sy5U4PYyyDqGGotO/VrqNcE0saHZSSHSAgvTvviFCzFYrVo1wwn3DzYSIAEdAQosHSdakQAJBBBAFg5TmRDYzpQmAZEACZAACfxOgAKL0UACJKAmkHpqGQu2Br49pz4QDUmABEggyglQYEW5g3l5JOA2AUwpYroYU25YD0y7xZHb/eDxSIAESMDPBCiw/Owd9o0ESIAESIAESMBKAhRYVrqNnSYBEiABEiABEvAzAQosP3uHfSMBEiABEiABErCSAAWWlW5jp0mABEiABEiABPxMgALLz95h30iABEiABEiABKwkQIFlpdvYaRIgARIgARIgAT8ToMDys3fYNxIgARIgARIgASsJUGBZ6TZ2mgRIgARIgARIwM8EKLD87B32jQRIgARIgARIwEoCFFhWuo2dJgESIAESIAES8DMBCiw/e4d9IwESIAESIAESsJIABZaVbmOnSYAESIAESIAE/EyAAsvP3mHfSIAESIAESIAErCRAgWWl29hpEiABEiABEiABPxOISYF16NAh6dmzp3Ts2FFq1apl/HPkyBEZPny4bN68WerWrStdunSRwoULZ/hZoHNDPUaw7/k5eNg3EiABEiABEiCBtAnEnMC6ePGiTJ06VT744AMZMWKEEVjnz5+XMWPGSOXKlaV58+Yyffp0yZs3r7Rt21YuXLiQ7mfZsmVLoRrqMbTHZwCTAAmQAAmQAAnYQyDmBNbatWtl8eLFsnfvXpOlgsBCRmvw4MHSvXt3KVeunGzcuFFmz54tQ4YMkTNnzqT7WYECBVI8HeoxtMe3J6TYUxIgARIgARIggZgSWMePH5dx48ZJixYtZPz48dKhQwcjsHbt2iUTJ06UgQMHSpEiRcz/R40aJQMGDJBz586l+1np0qVTIijUY2iPz1AlARIgARIgARKwh0DMCKzLly/LwoULJU+ePNKwYUPp1q1bisDatm2bvP766yZj5QisoUOHSr9+/cwUYXqfIdvltFCPoT2+JqS++eYbjRltSIAESIAEfEygZs2aPu6dvmt47uJP9uzZ9V9KZenGMUI+eRa/GDMCa/v27TJv3jzp0aOHEU2BAivU7JPfMlgQWNEyMLMY10G/Tk46uuRETjoCOivGU/Rx2rdvn4wePVqWL19ukhf169c3z9b4+Hg5ffq0qV9+4oknpEKFCrqLF5EdO3aY+uixY8dKrly5QjqG+mRhNowZgYW6qylTplyFE45EMCB7hRqsMmXKXFWDld5nqWuwQjkGarA0x9fEAW9gGkoi5EROOgI6K8YTOekI6KxsiaeTJ0/KSy+9JPfcc4+0bNnSXNyiRYvk3XffNS+SQRzhmdqnT59MCaxASr/88kuWj6GjHh6rmBFYqZ0WmMEK9Q1Av71FaMvADE8o649KTjpW5EROOgI6K8ZTdHHavXu3ET8jR46UihUrmos7ceKEWf7omWeekffff9+8rY+ZnkGDBsm0adOkUKFCcuzYMZPs2LJli/kuymvwBv8rr7xiaqKdDBbKdJAdc44B0fbxxx/LW2+9ZcRb+/bt5cknn5QcOXLowEbAigLrP+tgIdUJZyckJFy1DlZ6n0Fd4+3DTp06mbcPQzkGfB7se5mJCd7AdLTIiZx0BHRWjCdy0hHQWdkST0hMQBRBKLVp08aIo+LFi4uTeAjMPuHKn332WfPiWIMGDcwzD2tR9u/fX6pUqSJz5syRTZs2ybBhwyQxMTFlihDfc7JgEGbvvfeeeRkN58bf7dq1k2rVqunARsAqJgWWW5xRfLdixQrj4MB6LLeOn9nj2DIwM3tdbtuTk44oOZGTjoDOivEUPk61ngvvC07rpqdddA+hs3r1ann77bfl888/NyU2vXv3lnr16plMlSOOcOX4OWqyypYtewWI5ORkWbZsmfk+FvuG+HJqsAIF1qlTp8zySTgmynqyUjiv80TWrSiwssAQxfJLly6VJk2amAK/SDfewHQeICdy0hHQWTGeyElHQGcVSjxFSmAFXtGlS5dMfStqiiGkSpQocYXAckQT3tSHLab6MG0IkQZhdsMNNwQVWBBmEGIzZ86UpKQkU0z/4IMPcopQF1a0yiqBUAZmVs9p4/fJSec1ciInHQGdFeMpujitWrVKPvvsM7OckVMHhZe2kKn629/+JpUqVUpXYG3YsEFQY/Xqq6/K9ddfLzgWaq2CZbAC30Tcv3+/mSJ84YUXpHr16jqwEbBiBisC0MN1St7AdGTJiZx0BHRWjCdy0hHQWdkST8gi9erVyyzc3bhxY3NxWK5hxowZZiFvvGWP+mS8RYii9MAM1rp168yi37CDOENt1jXXXGPqoCGeAqcInWOgRmvPnj3SuXNnQX0X6r9QUI8aLr82Ciy/eiaEftkyMEO4NFe/Qk46nORETjoCOivGU/RxClwHC9N+devWNVmrm266yUz9YYeUjz76yBSzz58/36xthSlCZLpee+01mTt3rtSuXdu8DYgCdggsiCdHYOXLly/lGM6x8J2iRYsa4Xb//fenFNXr6HprRYHlLe+wno03MB1eciInHQGdFeOJnHQEdFaMJx0nG6wosGzwkrKPHJg6UORETjoCOivGEznpCOisGE86TjZYUWDZ4CVlHzkwdaDIiZx0BHRWjCdy0hHQWTGedJxssKLAssFLyj5yYOpAkRM56QjorBhP5KQjoLNiPOk42WBFgWWDl5R9jNaBuT/pvBxMOifbEpPlZPIlSUg8IyfPXDJUDiSdE3yeUatZqYCUujaXVPpjnEhyojzWLDp2q8/ourPyebTGU1aYpPVdctIRJSdy0hGIHisKrOjxpdWbGDsial3CKTl15qIRU1rxFIoLC8TlkIbVC5s/DW4pHMohov47fCDqXExO5KQjoLNiPOk42WBFgWWDl5R9HDTjG1mSxo4JyN6kbhAYleLj0jxygbw5pHJ8XuVZRSr+MU5wvLQaMk3bfzqT8hGEFP44IsrJSAU7WcliuaRksdxSqlgu8wf9ds7n/DzY99GHhJ/OpIi2zzcclp+Sfv8Gjtns9mvlsbuKp3sdahhRZMgbvc6Z5EROOgI6K8aTjpMNVhRYNnhJ2cf0BJby6xE1y5/3N8EHYQeBV7NyAfN3eiIwK53FDaxkmZtlyeqj8uGaJDnwnylGiLbH7i5BofUfuLzR66KMnMhJR0BnZUs8jR49WqZPn37VRWFl9ZdfflkmT56csu6V7spDs8KewFgR/s4775Q6deqEdpAwfYsCK0xgI3HY9AbmNwknr+qOyeok/p5ZCjRAVglTdNqG45xK/q0mKnVzhJPzcycLhf+HU0QF63tqTuAz/cMDsv4/nCi0fqNny41eG6fhsiMnHVlyik5OWBi0bdu20rNnz4gInBMnTphtd7A3IfY/9FOjwPKTN7LYF97AdACDCdHUQqtbq3hpVreY7sBRZsV40jmUnMhJR0BnZVs8pSWwduzYkbIaO7bUGTZsmNSvX99kvLCxM1Z7nzNnjqxcudLsJ9i+fXuzZc6uXbvMtjlr166V++67z/y7WLFicvbsWZk6darZIBrb7sAeq7/jO5s3bzarwGNl95w5c+oge2RFgeURaC9OY9vA9IJJWufIiFPqjBZq2Lq1+mNYpisjxUBz3ow4aY4RCzbkpPMyOUUnJ43AatOmjTz//PPyyCOPGLG1Zs0amTRpkmB7HUwnYtscbKHTo0cPadmypTRo0MBMMf78889GZH3//fdGRGGDZ2zBg7/btWsn1apVk0WLFhmw+J7fGgWW3zyShf7wBqaDp+X04eokmbFkf0qNVvPbi0nXlvExUwiv5aSjHr1W5KTzLTlFJyeNwOrdu7eMGTNGypYtKwsXLjSbNmOj6GPHjplsFrJPp06dMqIL9VQFCxaU7du3y6BBg8z/Dxw4ILNnzza28fHxkj17dgPzwoULJlOGDachtvzWKLD85pEs9Ic3MB28zHBCrdrbKw/JjCUHzMFRnxUr04aZ4aQjH51W5KTzKzlFJyeNwHI2b0aWChmn3bt3m5otfNcRWJhKfPzxx6+AVLp0aXnjjTeMMFu2bJnMnDlTYId6qwcffFCOHj0q48aNk379+hlR5rdGgeU3j2ShP7yB6eCFwglLSwx6c09KITymDQe2LmOWjYjWFgqnaGUR7LrISed1copOTm4JLGSz5s2bJ8OHD5e4uLSXEALB/fv3mylC1G6dO3dOvvjiC+natatky5ZNB9hDKwosD2GH+1S8gekIZ4XTJxuOGaGFtyaRzWrXrJQ8dndx3Ykts8oKJ8suNUvdJScdPnKKTk5uCaxrr73WZLOeeuopueOOO+Qf//iHfPTRRzJhwgRZvny5mVbs3LmzyXq98sor0rFjR/nXv/4lVatWlUaNGungemxFgeUx8HCejjcwHd2scsK0IUTWp98dMyeM1mxWVjnpvGG/FTnpfEhO0cnJLYFVoUIFU3c1ePBgUwRft25dQe3WTTfdJGfOnJGJEyfK3LlzpWjRoqZmC4XwyHaheB51WX5sFFh+9EqIfeINTAfOLU7Rns1yi5POK/ZakZPOd+RETjoC0WNFgRU9vuTCkEpfunmjj+ZslpuclK6x0oycdG4jJ3LSEYgeKwqs6PElBZbSl+G40UdjNiscnJQussqMnHTuIidy0hGIHisKrOjxJQWW0pfhutFHWzYrXJyUbrLGjJx0riInctIRiB4rCqzo8SUFltKX4b7Rp85mYQPpds1KKnvnH7Nwc/LPlWatJ+Sk40dO5KQjED1WFFjR40sKLKUvvbjRI5s17t1EWbImyfSqUnyc2W4Hbxza0rzgZAuLYP0kJ50XyYmcdASix4oCK3p8SYGl9KWXN3rsa4glHQ4knTe9e/zu4vJss1JWbLfjJSel63xpRk46t5ATOekIRI8VBVb0+JICS+lLr2/0aW23Y8MCpV5zUrrPd2bkpHMJOUUfp3379sno0aPNQqB58uSR+vXrm21s3FyX6uuvvzbnmDVrltkQ2qZGgWWTtzLoK29gOmdGilPq7Xb8Pm0YKU46L/rHipx0viCn6OJ08uRJeemll+See+6Rli1bmovDPoPvvvuuTJ06VUqUKKG74AysKLBcwciDZJUAb2A6gpHmhCJ41Gc504aoy2rXvKTv6rMizUnnzchbkZPOB+QUXZywYTO2thk5cqRUrFjRXNyJEyfMFjbPPfecFC9eXAI3eYZQWrhwoVl9HZkv7Cd48803G0H2hz/8QYYNGyY1atQwx/n++++lf//+ZmPnZs2aydq1a00Gq3DhwvL555+bc27btk0qV65sts3B90aNGmX+btq0qTkG9jUsVqxYyv919N21YgbLXZ4RPRpvYDr8fuE048P9smDlYbOvIRo2jm7XvJQ0uKWwL2q0/MJJ59XIWZGTjj05RRen8+fPG3GzZcsWadOmjdSqVcuIKmfT5dr+niEAACAASURBVB07dgQVWM8++6zZ5uaRRx4x+w1iy51BgwbJ6dOnTWbsgQcekObNm8vkyZPlyy+/NALr1KlT0rNnTyO+qlSpInPmzJFNmzYZcQYB9/HHHxvhdvHiRTOt+Mwzz8j111+vAx8GKwqsMECN1CF5A9OR9xMnpz7rwzVJKRktbCLdvG4x+evdJYzoilTzE6dIMdCcl5w0lIQ1ojpMVnGCyFq9erW8/fbbJrNUpkwZs39gvXr1ZOfOnUEFFuzGjBkjZcuWNeLIyW4hMwbBhL0HkYHavHmzOQ7+H1iDlZycLMuWLTPnRVYM/4dAe/nllwXTlzgexFiuXJG7h1JgKYPeBjPe6HVe8iunD1cnCYTW+oSTKRfSsHpheezu4hGZPvQrJ52XvbMiJx1rcopuTpcuXTLicMiQIUY4XXPNNUEFVnrTh5geDCxqD8yEFSxYUN566y2ZNm2aQNxB0N1www1GYKHIfty4cVKzZk05evSoge3UhunIu2/lmcBat26dTJ8+3YA7d+6cfPTRR1K+fHm5/fbbI6ow3UcauSPyBqZj73dOCYlnzNShs4ZWpKYP/c5J5+3wW5GTjjE5RRenVatWyWeffSb9+vWTHDlymIs7c+aMyWD97W9/M9mnwYMHy9ixY03BO7JNmMJzarDSE1ipM1jbt28333n11Vflxx9/lKFDh5p/Y+oPffjggw/M53nz5pX169ebc/z666/SqlUrqVChgg56mKw8EViYU4UTMB9asmRJ6dGjh0kLHj582BS5oSDOmbcN03XGxGF5A9O52RZOkZ4+tIWTzuvhsyInHVtyii5OKEDv1auXtGjRQho3bmwuDss1zJgxQ8aPH2+e6R06dDDP+1tvvdXURkH4ZCSwLl++bI6LacYHH3xQpkyZklKDhWlHZKlwfIi6AQMGmEwZit7j4uLk2LFjRuAh0wVxB9EVyeaJwELxGorhAAPFaj///LM8+eSTRmABNkDg7QC2rBHgDUzHz0ZOaU0fYpkHLFwarqJ4GznpIsBdK3LS8SSn6OMUuA4Wpgjr1q1r3iy86aabBELpn//8p5kyrFSpkilaR4YpI4EFUbRr1y6jF1B/1b59e1PIjvqq3Llzy2uvvSZz586V2rVrGx3x3nvvGYGFjBnOibcJMTsW6elBeNsTgeW8bVCoUCEDDIIK6b29e/caMABOgaUbfMGseAPTMbSZkzN9iKUenLcPcdWo1Wp+ezEjttxqNnNyi4HmOOSkocQidx0lctJySsvu0KFDRl8gixXJtwedvnkisHAyFJ0tWbLEvFqJaUGsUfHOO+9I69atjQrlFGFWwuq37/JGr2MYLZyQ1YLQ+vS7YykX7ryB2KxuMbP/YVZatHDKCgPNd8lJQ4n3Jx0lctJySm2H5E3btm3NlOTDDz/sC03hmcAKhIGarKVLlxqxdeONN0r27NlDZcrvBRDgjV4XDtHGCSvEQ2gtWX1UEn5KToGAJR6Q2QpVbEUbJ110ZN6KnHTMyImcdASix8pTgYU3DLD6KgQV5midNw+iB2dkr4Q3MB3/aOaEKUQs9YDsVuAUIjJbEFtYNV5bsxUpToHLVMCjfyiWO6LrgWUUVZHilFG//PY5Oek8Qk46TjZYeSawsCwDXtesWrWqWakVBWx4xfLxxx831f9sWSfAgaljGCucvkk4aTJb+ONsy+MQgtD6TXDlT3cq0W1OEE4nky/JtsRkOXXmovn7QNI5QQZO0yASK/0xTirH5zV9v7VSAc3Xwm7jNqewdzhCJyAnHXhy0nGywcoTgYX9iSCoOnXqZFZixRuFWLZh5cqVcuTIEfOWALNZWQ8XDkwdw1jk5EwjQmylzhCBGgQXhAvqtir98be/M8sJ5zj4H8GEfyObhqUmIPQy01ILJ4iw1AIxUCjWrFxAalXKHzHBlVlOmWERTbbkpPMmOek42WDlicDC2hRYA6Nv375mUVFnyQa8XchlGtwLEw5MHctY5+SIHogtiKDAuq1AgpVKiRTIX0AgYAKbyTod/T3rhKwUjpNRc4QTxFD+uGuMoCuZiek/iDac+5ttv2Xm0uq3k5lrUL2wZ9OKsR5PGfnd+ZycdKTIScfJBitPBBbWpsAq7lgz46mnnjILhyGjhfWxsL8QBBcWBmPLGgEOTB0/crqSEwRXwk9njHDBtB3+nV7GKBjh/HlzmMwXiuvxB/92pvXwt9vNEYrIkKHvqQUXxBaWrkCRfzgb40lHl5yiixN2ZcFzPXWrXr262Q8QmzSjLChw/0Adgeix8kRgAdfZs2fljTfekEmTJpk9g+68807ZuHGjWZQMC5CxZZ0Ab2A6huSUMSeIlyUrN0ilypWMeAlsJut07e8bqBb4j7DK+KjhtQjMzAWuE+YU+D92V/EsL12R1hUwnnR+Jafo5IRECZZHwMbKderU0V1kjFh5JrAcntjxGps34o3CypUrc4FRFwONNzAdTHKKfk4QWxBZb688dEVmC1m15nV/y2q5lVVjPEV/POmu0B0r2+IpLYEVuEEzttQZNmyY1K9f32S8sEEzEitz5swxddgvvPBCSh22s4L72rVr5b777jMzXVihHQmaqVOnmo2eUWaEum2sn+n32m3PBBYWAVu0aJE4y+kjjVi8eHHfA3JnyHhzFNsGpjdUrj4LOenIRwsn1G5BaKVeugLTh882K5XlWq1o4aSLitCtyEnHzjZOGoHVpk0bef755+WRRx4xYmvNmjVmNgt6ANOJ2P4GU4lYJBRb3DRo0MBMMWJbPYis77//3myJg1pu1G7j73bt2km1atV0UCNk5YnAQpE70oePPvqoWZLh22+/NYC3bt0qd9xxhwEe7q1yUAeGXbaxESWyZ82aNTNpTexthAZHYr4YwY19jKCqsQgqGt50RDE+RCL2WurSpUua/Q1mF+pnmYkL2wZmZq7NTVty0tGMRk7IakFoBa5+n1WhFY2cdBGSOSty0vGyjZNGYGHrmjFjxkjZsmVl4cKFsmfPHrOhM7QBsll9+vSRU6dOGdH16quvmprs7du3m/0H8f8DBw7I7NmzjW18fLw1i5N7IrAgaLABI9J6JUuWTIky7KwNqPnz5w87sISEBFMD1q1bN7PD9tChQ41Kbtq0qVHEzhpdDz30kKxevdqsNI+lJLBTNwID05nNmzc3KU58H+IscHsfHCM9uwsXLoT0WWa3D7JtYOpuN+5bkZOOaTRzQlZrxof7ZcmapBQYoQqtaOakixSdFTlFJyeNwBoxYkRKwTtmsnbv3m2SLviuI7AwlYh1MQNb6dKlzXMbwmzZsmUyc+ZMgR2e4w8++KDvZ8A8EVgABtHy6aefmjRhuLNVmjDGPogHDx6Uzp07GzX997//3Tg8X758V3zd2TwSQVCuXDlTmA8ljR3CCxT4/fX1YHYQmNiAMq1jBPss8Piaa+INTEOJe33pKMUGJzeEFsedLqLIKTo5uSWwkM3CHsWYLQq2+Pj+/fvNFCFmmVBq5OfmicDCPOu0adPMkgxo2Oy5Xr16ctttt5nMUKFChTzdmNGZrkP26t5775V169aZjBUyacuXLzdqGWILxXgoukO/4VDMEeP/yMZhXhjq2mnB7M6dO5fuMYJ9Fnh8TRDxBqahFBvCQUciuFUsxVNWhFYsccpKXJGTjp5tnNwSWNdee61JQmApJ5QO/eMf/xDsADNhwgTzXEYiBAkRnA9LO3Xs2NHsZ+zn5onAAhDMpUKUIHt1+PBh2bRpkxE2UKOA5VVWa/369TJy5EhzPogmiBj0A/3DQqg1a9aU+fPny5YtW0zWKTExUV5//XWTsXIEFqYXMX2IjJbTsMdienaYIgzls8Dja4IIA5ONBEggdAJJJ0U+/EZkTcJvx4jLJXL3zSLNaoZ+TH6TBDJLAM8hW5pbAqtChQqm7grPXdRoo94ZtVvYtxgzPUh0zJ07V4oWLWpqtu6//35PEzOh+MMTgYUMFuZRa9eu7YuUHgreP/nkE3n//fdNLRaK7RcsWGBEFKYIA7NU2gwTM1ihhF9kvmPbb4iRoRTbmb7UGS0snDqwdRmzpVDqxnjSRSg5kZOOQPRYeSKwMLeKKcK9e/eawjSshxHpDZ4hiDDXi0wU1thA8RyyWKh72rlzp8ly4f8ocofwQuoSU4bBarDSs4P6DuUz1mCFZ6DxRq/jSk5i9lEc9OaelJXtUQjftWX8FWtokRPjSUdAZ8V40nGywcoTgYW3BSFoMI329ddfy1dffWXe3KtVq5ZZ+RVv7mHxsHC2DRs2mEXKkHJEzRfW1MByEUhHouHvhg0byl133SWzZs0yr49iTQ40vkUYTs94f2zewHTMyel3TnjjcMHKw3Iq+ZIRV+2alZLH7i5uDMiJ8aQjoLNiPOk42WAVVoEFYYXpuLRWW0VdEta2QOEa5ptTv73nNryLFy+aQnasHoulIXDOl156Sa677jpzKtSCjR8/3mSoatSoccVn2EMRGS0s9RC4DhbmniHMOnXqZOqx0rPD8UP9LDMcODB1tMiJnHQErrTCtCGyWesTfts6CNOF3Vr9UU4e3mLuJ2zBCXDc6SKEnHScbLAKq8BCFgjZH6wZhbcB8HYe3iDEWlg5c+a0gU/QPkI8rlixwqwmm9k3/sJx8RyYOqrkRE46AmlbYbFSCC1ks9Ca1xTp+kR117beyUrf/Pxdjjudd8hJx8kGq7AKLEwDYlqwYsWKZooQgYO3A/AmH1ZqxTINqMfCn3BPEYbDGcjCISvWpEkTs4F1pBsHps4D5EROOgLpW2GvwxlL9svbKw8bI+xxOOjpG8KymXRW++qX73Pc6TxBTjpONliFVWA561VgeQYscRDYTp8+bUQXCsobN24c9ilCG5yR1T5yYOoIkhM56QhkbJWQeEZ6Tt0iPyWJyWChAB6F8GxXE+C400UFOek42WAVMYFlAxzb+siBqfMYOZGTjoDO6vM138jKbcVStt1pWL2wDHy6DKcMU+HjuNPFEznpONlgFXaBhbf2WrVqJbfccotZICx79uw2cLGyjxyYOreREznpCOisnHjCJtLj3k00tVmcMmQGSxc95BQqJxu+F3aBhfWjUIOFZRLwxmDVqlXNJst46wZv3oX77UEbnOBWHykcdCTJiZx0BHRWgfGENw27T9khCT8lmwzW2OfLp7k4qe7I0WXFcafzJznpONlgFXaBhW1wnBosLNuAbXJ++OEH+fLLL82fUqVKmeURvNoqxwanhNpHDkwdOXIiJx0BnVXqeEIBPDJZS9YkmQNgupB1WVwvTBdN5KTlZIOdpwIrLSDYRidbtmycOnQhWigcdBDJiZx0BHRW6cUTRJbzliEEFoRWLDeOO533yUnHyQarsAosZ5mGypUrW7kMgw0ODOwjB6bOY+RETjoCOqtg8YS6rMFz9pgDxXrxO8dd1uNJdwRa+YVAWAWWXy4yVvrBG5jO0+RETjoCOquM4glLObQbl5BS/D69a6WYfMMwI0462tFvRU7R42MKrOjxJfdEU/qSNzAdKHJyj1Ng8XusvmHIeHIvnnRHolWkCVBgRdoDLp6fNzAdTHIiJx0BnZU2nlD8/ty4bSlvGCKTBbEVK03LKVZ4pHed5BQ9EeCJwEpOTjZLNKAWi+tghS94ODB1bMmJnHQEdFaZiSeIrG5Td5oNo7GMQyyJrMxw0pGPTityih6/eiawZs6cKZs3b5aOHTuazZHx5iCbuwQ4MHU8yYmcdAR0VqHEEzaLjrVlHELhpPNAdFmRU/T40xOB5eA6dOiQzJgxQw4ePCidO3c2C5BSaLkXTByYOpbkRE46AjqrUOMp1kRWqJx0XogeK3KKHl96KrAcbImJiTJ58mQ5c+aMdO3aVW644QYKLRdiigNTB5GcyElHQGeVlXgKXMYh2hckzQonnSeiw4qcosOPuApPBJazgvvOnTtl69at8uOPP8r3338ve/fuldOnT8tjjz0mXbp04WruWYwrDkwdQHIiJx0BnVVW4ylQZD1+d3Hp2iped2LLrLLKybLLDbm75BQyOt990ROBdezYMRk8eLAUK1bMZKsqVaokZcuWlQIFCkiePHnk888/l08++USwMXSuXLl8B8mWDnFg6jxFTuSkI6CzciOeAkVWtK767gYnnUfstiInu/0X2HtPBFZGuCDARowYIX369GEWKyNYQT7nwNTBIydy0hHQWbkVT9EustzipPOKvVbkZK/vUvfcM4GFacITJ06Y8yNzlSNHjuih6JMr4cDUOYKcyElHQGflZjx9suGYoPj9VPIls0F0NO1f6CYnnWfstCInO/2WVq89EViXL1+WWbNmyYIFCwT/RpF7+fLlpUKFClKiRAnzRmHhwoWjh2qEroQDUweenMhJR0Bn5XY8BW6tE00iy21OOu/YZ0VO9vksvR57IrAwBThgwAAzBfjLL7/I8uXLpVmzZmZasE6dOtKmTRtmtFyIKQ5MHURyIicdAZ1VOOIptcjq2jLe+v0Lw8FJ5yG7rMjJLn8F661nAmvIkCHSt29fI7AWLVok3bt3lwMHDsj06dPl5Zdflri42NkyIlzhw4GpI0tO5KQjoLMKVzxF2ybR4eKk85I9VuRkj68y6qknAgvTghBSFy9elKZNm8qkSZNk4MCBcu7cORk6dKi88sorUqRIkYz6ys8zIMCBqQsRciInHQGdVTjjKZpEVjg56TxlhxU52eEnTS89EVjoyNmzZ+Xjjz+WevXqyZw5c+SLL74w/atdu7bJZrHoXeOu4DYcmDqG5EROOgI6q3DHU7SIrHBz0nnL/1bk5H8faXsYVoGFNwcvXLgguXPnvqI/+DkWHEVmq0qVKhRXWm8xg+UKKd7AdBjJyT+cokFkMZ78E0+6ntAqqwTCKrBQ3N6uXTuzYvutt94qNWvWlFtuucW8QVioUCHJnj17VvvP7wcQ4A1MFw7kRE46Ajorr+Jpf9J56T5lhyT8lCyV4uNketdKVhW+e8VJ5zX/WpGTf32T2Z6FVWChM842OZgeHD16tJQqVUquueYaI7ogtBo3bizPPPOM5MuXL7N9p30qAhyYupAgJ3LSEdBZeRlPJ89ckufGbbNSZHnJSec5f1qRkz/9Ekqvwi6w0Knz58+bYvZ77rnH1GBly5ZNjh49KiNHjjTb5rRu3Zpb5ITiPQqskKjxBqbDRk7+5GSryGI8+TOedL2iVSgEPBFYmCp0lmnAfoROwzIN06ZNk169enGZhlC8R4EVEjXe6HXYyMm/nAJFVoG4HGa6ENOGfm6MJ513yEnHyQYrTwTWpUuXZMqUKXL69Gnp1KlTipjatWuXjB07VoYPH86V3F2IFg5MHURyIicdAZ1VpOLJNpEVKU46L/rHipz844us9sQTgYVOYpmGN954Q+bOnStVq1aVnDlzyg8//CBdu3aVP//5z2bakC1rBDgwdfzIiZx0BHRWkYwniCzsXfjpd8dMwbufM1mR5KTzpD+syMkffnCjF54JLKezycnJsmPHDpPNKlu2rBQvXpziyg1PiggHpg4kOZGTjoDOyg/xBJG1ZE2SEVnYILphdf/t7eoHTjqPRtaKnCLL382zeyawME2Ita9Q8I63BwsWLOjmdfBYFFjqGOANTIeKnOzi5Igs9BoiCxtF+6kxnnTeICcdJxusPBFYyFoNGjTIrHt1/PhxWb9+veTJk0caNWpk/tx22218i9CFaOHA1EEkJ3LSEdBZ+Smexr2bKG+vPGw63q1VvDx2d3HdRXhg5SdOHlxuyKcgp5DR+e6LnggsvEWIZRqwqbOz5+CJEyckISFBdu/eLffffz/XwXIhNDgwdRDJiZx0BHRWfounD1cnyeA5e0znkcVCNssPzW+c/MAkrT6Qk189k/l+eSKw0K0lS5ZI0aJF5fbbb898L/kNFQEOTBUm1qrpMJGTxZz8KLJ4f9IFFDnpONlg5YnAQgYLU4T79u2Thx9+WJo2bWoyWXxz0N0Q4cDU8SQnctIR0Fn5NZ4C9y9EJqtry/iIbq3jV046L3tnRU7esQ73mTwRWLgIvDW4fft2+fe//y2rV682Be9YrqFJkyby6KOPsgbLBU9zYOogkhM56QjorPwcT37aJNrPnHSe9saKnLzh7MVZPBNYqS8GbxUePnzYLNmAjaC5F2HW3c2BqWNITuSkI6Cz8ns8+UVk+Z2TztvhtyKn8DP26gyeCCxMEU6YMEFuvPFGueWWW6RMmTJmoVE2dwlwYOp4khM56QjorGyIJ4gsLOOQ8FOy2VIHC5JizSwvmw2cvOSR3rnIyQ9ecKcPngisX3/91dRfff/997Jq1SpTPIs9Ce+++26zRMOf/vQnyZHD28HuDj5/HYUDU+cPciInHQGdlS3xFOlNom3hpPN6+KzIKXxsvT6yJwIr9UVdvnxZfvzxR5k0aZJZdPSpp57iFKELnufA1EEkJ3LSEdBZ2RRPkRRZNnHSeT48VuQUHq6ROGpEBJZzoSh0//zzz6VNmzbMYLngfQ5MHURyIicdAZ2VbfEUKZFlGyed9923Iif3mUbqiJ4IrF9++UU6deokJUqUMNOCNWrUMHsQYlX3V155RQYMGJCyAGmkQETDeTkwdV4kJ3LSEdBZ2RhPgSLLq02ibeSkiwB3rcjJXZ6RPJonAgsXeOHCBdmzZ498+eWX8sknn5hlGgoXLiy1a9eW/v37c5kGF6KAA1MHkZzISUdAZ2VrPHktsmzlpIsC96zIyT2WkT6SJwILNVfY5Dl37twp14tlGk6ePCkFChTg9KBLUcCBqQNJTuSkI6CzsjmevBRZNnPSRYI7VuTkDkc/HCXsAmv//v1mD0Jkq4YPH25E1ldffWU2fK5bt65ZA4srursTChyYOo7kRE46Ajor2+PJK5FlOyddNGTdipyyztAvRwirwEKWavTo0eZNwRYtWkj27NnNMg2TJ0+WVq1ayeLFi6Vdu3bSqFGjsPNAFu3jjz+WGTNmyJkzZ6RZs2bStm1bI/guXrwo77zzjixatEiSk5OlZs2a0r17d7N3ItqRI0eMONy8ebMRhV26dDGCMXULZhfqZ5kBw4Gpo0VO5KQjoLOKlnjCOllL1iSZ9bGwThbWy3KzRQsnN5mkdSxyCjdh744fVoGFBUYHDhwoffv2NQXuEDZ9+vSRp59+2mSuUIf11ltvSb9+/SRv3rxhveqEhAR54403pFu3buZcQ4cOlQYNGph9EVEXBuHXtWtXM105bdo0gTjs3Lmz+XvMmDFSuXJlad68uUyfPt18H+IsMPOGKdD07FB/Fspnmc3scWDqQoicyElHQGcVTfEUTpEVTZx0kRGaFTmFxs2P3wqrwMLbg9jkGW8JYmFR7EGITNGIESMkLi5O8Hmk3iJEPw4ePGhEVOq2bt06mTVrlowaNUrOnj0rgwcPNhmtcuXKycaNG2X27NkyZMgQUz/mtEOHDqVrB2GZ3jGCfRZ4fE3wcGBqKIlZ6BZZSrbgBMhJFyHRxilQZA18uow0rH51tl5H5kqraOMUCgPNd8hJQ8kOm7AKLGRuRo4cKfXr1zdLM+BtwYcffjhlShCiBFNvEB9pTbmFC6EzXYfs1b333nvVaSC+kPHq3bu3JCYmysSJE00mrkiRIrJr1y4jvCAaS5cunfJd/Dw9u3PnzoX0WeDxNSw4MDWUKLB0lMgpljk5IgsMILKa315MiyNdO96fdAjJScfJBquwCiwAgPDAFOG3334rL774onTo0MFMw2H7nPfee0927twpPXv29OxNQhTXQ/RB0EE0pRYx2Hx67NixJmNVoUIF2bZtm7z++usmY+UILEwvYloTGS2nBbOD0EzvGME+Czy+JpgwMNlIgARIwA0Cb34isibhtyM93VDk9kpuHJXH0BBghl1Dyf82YRVYmAJEhgoF7ljvCkXuaPg5apgKFiwow4YNk1KlSnlKCgXvWIvr/fffN7VY+fPnN+eHSIL4at++vdSpU8f8LFhmihksT93m2sn4G6IOJTmR04erk2TwnD0GRLdW8fLY3cV1UNKwYjzp0JGTjpMNVmEVWACAKTZkb1DwjnqnatWqCQQOMjeB62J5DQvCCeIPmagyZcqYuhwUt2PF+ZtvvjmlO5jGRPYKGS3YBavBSs8OdVahfMYarPBEBW9gOq7kRE4gECiyMFWIKcNQGuNJR42cdJxssAq7wAIEZ3NnvEmHf2OZg4oVK3q6/tWGDRvMG4uoqypUqJCZnsS0Jeq/kpKSTOE93iLEtGBgC/Z2IN8itCHEr+4jb2A6v5ETOTkEILLGvZsop5IvmXqsri3jzXIOmWmMJx0tctJxssHKE4HlgIC42r59u4wfP95My3Xs2FHi4+M94YS1rpYuXSpz5syRU6dOmbfIXnrpJbnuuutk/vz58uabb17RD/Rr3Lhxpu5q3759ZuoQhe+B62BhqhMCDVkv1EulZ4cDh/pZZuBwYOpokRM56QjorGIlnhISz0i7cQlGZGGNLKyVlRmRFSucdFGTvhU5ZZWgf77vqcByLhsF7t99950RWlhfCkIn3OtghQM5BOOKFSvMtGdm3/gLR384MHVUyYmcdAR0VrEUTxBZ3abulANJ543IGvT0DeoFSWOJky5y0rYip6zQ89d3PRNYWFsKi3RiZXcsW/DRRx+ZrA/Wx8J0oY0CC3VkyIo1adJE8uTJE3HPcmDqXEBO5KQjoLOKtXgKdWudWOOki56rrcgpVHL++54nAuv06dOmmPyZZ56RkiVLSo8ePaRs2bJy+PBhU1D+3HPPeVqP5T83uNMjDkwdR3IiJx0BnVUsxhNEFmqysLUOmmatrFjkpIugK63IKRRq/vyOJwIrcMV2bEvz888/y5NPPmkEViQWGvWnK7LeKw5MHUNyIicdAZ1VLMcTRNbbKw8bUBm9YRjLnHSR9JsVOWWGlr9tPRFYeBMPW+Lg7T1smIzC8Ouvv1727t1rischsrxcyd3fLgm9dxyYOnbkRE46AjqrWI+nwDcMUZc19vnyUqpYrqvgxTonXTRRRZJ5nwAAIABJREFUYGk52WDnicACiKNHj8qSJUukSpUqZlpw3rx5Zl/C1q1bm2xWZjc2tgGu133kDUxHnJzISUdAZ8V4EgksfsebhWntYUhOjCcdgeix8kxgBSJDTRaKwyG2brzxxpQV3qMHa2SuhDcwHXdyIicdAZ0V4+k3TqjLwh6Gn353zPz/8buLy7PNSqUs5UBOjCcdgeix8lRgYUVzbEeDLXNuuukmz/YfjB53Bb8S3sB0niYnctIR0Fkxnq7ktGDlYXn13UTzw8ClHMiJ8aQjED1WngksLMuATZSrVq0qyGANGDBAVq1aJY8//rjExcVFD9EIXglvYDr45EROOgI6K8bT1ZwwZYhsVsJPySnZrNrxh6Ve3Zo6qDFsxXiKHud7IrBOnDhhBBVWPMfK6Ch4x7INK1eulCNHjpjNlXPkyNy2C9HjAveuhANTx5KcyElHQGfFeEqfU+BbhnG5RJ5oUkoeu6t4plaA13kheqwYT9HjS08EFjZ6HjhwoPTt21dy5cplBBYEF94u5DIN7gUTB6aOJTmRk46AzorxFJwTsllj3/1J1iecTDHEkg7N6xaTWysV0EGOISvGU/Q42xOBhS1lsIo79uN76qmnZMqUKUZgYX2siRMnGsFVsGDB6KEaoSvhwNSBJydy0hHQWTGedJze/vAbWZdYOKUI3vlWzUoFpGblAlKrUn7JnzeHeusd3Vnts2I82eez9HrsicDCyc+ePStvvPGGTJo0yWwrc+edd8rGjRule/fu8sADD0QP0QheCQemDj45kZOOgM6K8ZQ5TvuTzssnG47JktVHU2q0Uh8B62iVLJbb/LhyfF7JH3dNikmBvDnMzwJbNGXCGE+6eLLByjOB5cBITk6WHTt2CN4oxEbPXGDUvTDhwNSxJCdy0hHQWTGeQueEpR2+SThp/mxLTJZTZy6mK7o0Z3GEGTJi+Df+2Ca+GE8aT9th45nAwgruixYtkkuXLkndunWlevXqUrx4cRa3uxgnHJg6mORETjoCOivGk/uckOU6kHTOHNgRXs5ZTiZfMj8LbIH1Xal7g4VPG1YvLJiKbHBLYd8X2DOedPFkg5UnAgtF7j179pRHH33ULMnw7bffypo1a2Tr1q1yxx13yLBhw5jJciFaODB1EMmJnHQEdFaMJ/9wQkE9xFng385SEU4vIbYeu7u4EVx+bIwnP3oltD55IrAwHThq1CizHEPJkiVTevrrr7/KqVOnJH/+/FzNPTT/XfEtDkwdRHIiJx0BnRXjyd+cnJqvb7advKLAHgKrXfOSvhNajCddPNlg5YnAAojVq1fLp59+Ks8//zyzVWGKDA5MHVhyIicdAZ0V48keTqj5envlIcFq86eSL5mOI6OFvRMxleiHxnjygxfc6YMnAgt1V9OmTTNLMqBhs+d69erJbbfdZgrdCxUqxM2eXfAnB6YOIjmRk46AzorxZB+n1EIL4mrs8+V9kc1iPOniyQYrTwQW1rsaNGiQWfsKbw0ePnxYNm3aJOvWrZP9+/ebdbD4NmHWw4UDU8eQnMhJR0BnxXiylxOmD7Glj1Mk361VvKnPimRjPEWSvrvn9kRgIYOFNbBq165t3h5kCw8BDkwdV3IiJx0BnRXjyX5OMz7cLzOWHDAXglXmMWUYqcZ4ihR598/ricDCW4SYIty7d688+OCDUr9+fW7w7L4vhQNTB5WcyElHQGfFeIoOTlj8FNks1GZVio+T6V0rRaQui/GkiycbrDwRWHhbcNeuXbJt2zb5+uuv5auvvjL7ENaqVUvq1KkjDz30kNmjkC1rBDgwdfzIiZx0BHRWjKfo4YTlHbpN3SkHks4bkTXo6Rs837qH8aSLJxuswiqwIKywD2GOHFe/nXHhwgU5cOCA7NmzR2rWrCn58uWzgZev+8iBqXMPOZGTjoDOivEUXZxQAP/cuG1mRXkUvyOTBbHlVWM8eUU6/OcJq8DC1OCYMWOkbdu28tFHH0nZsmXNG4RYCytnzpzhv7oYOwMHps7h5EROOgI6K8ZT9HGKpMhiPOniyQarsAosTANiWrBixYpmihCBgxXc169fLwULFjTLNKAeC384RZj1cOHA1DEkJ3LSEdBZMZ6ilxNqspasSfI0k8V40sWTDVZhFVhYngFLMGB5hiJFilzB4/Tp00Z07dy5Uxo3bswpQheihQNTB5GcyElHQGfFeIpuTl6LLMaTLp5ssIqYwLIBjm195MDUeYycyElHQGfFeIp+Tl6KLMaTLp5ssAq7wOrdu7e0atVKbrnlFilatCj3HAxjVHBg6uCSEznpCOisGE+xwckrkcV40sWTDVZhF1jdu3c3NVgbNmwwbwxWrVpVGjRoYN4cLFeuHKcGXYwSDkwdTHIiJx0BnRXjKXY4eSGyGE+6eLLBKuwCK7AGC8s2YJucH374Qb788kvzp1SpUjJ+/HhuleNCtHBg6iCSEznpCOisGE+xxSncIovxpIsnG6w8FVhpAcE2OtmyZePUoQvRwoGpg0hO5KQjoLNiPMUep3CKLMaTLp5ssAqrwHKWaahcuTKXYfAgGjgwdZDJiZx0BHRWjKfY5BQosub3qyalirmzGwnjSRdPNliFVWDZACCa+siBqfMmOZGTjoDOivEUm5wCFyN1c+9CxpMunmywosCywUvKPnJg6kCREznpCOisGE+xyykcIovxpIsnG6wosGzwkrKPHJg6UORETjoCOivGU2xzcltkMZ508WSDFQWWDV5S9pEDUweKnMhJR0BnxXgiJ4is5n03yqnkS9L89mIy8OkyOihpWDGeQkbnuy96JrDWrVsn06dPl9GjR8u5c+fM5s/ly5eX22+/nQXwLoUFB6YOJDmRk46AzorxRE4gkJB4RtqNS8iyyGI86eLJBitPBBb2HezXr58888wzUrJkSenRo4eULVvWrIl18803y3PPPWeWamDLGgEOTB0/ciInHQGdFeOJnBwCgSKra6t4efzu4jo4AVaMp0wj8+0XPBFYgZs+Y3HRn3/+WZ588kkjsIYPHy6DBw/mQqMuhAgHpg4iOZGTjoDOivFEToEEPlydJIPn7DE/wlQhpgwz0xhPmaHlb1tPBBbWw8KK7oUKFZLNmzcbQXX99dfL3r17ZeTIkUZkFS5c2N+kLOgdB6bOSeRETjoCOivGEzmlJhAosqZ3qyQ1KxXQQRIRxpMale8NPRFYoHD06FFZsmSJVKlSxUwLzps3T9555x1p3bq1yWZxijDrscKBqWNITuSkI6CzYjyRU1oExr2bKG+vPCwF4nLI9K6VBGtlaRrjSUPJDpuwCizsPXj27FlBBmvy5MnywgsvmEwVarKWLl1qxNaNN97IbXJcihUOTB1IciInHQGdFeOJnNIj4Kz2jlXesdo7xFZGjfGUESF7Pg+rwLp8+bJ5c3DatGlSsGBBk6m67bbbpFy5cpIvXz45duyYzJkzR9q2bWv+z5Y1AhyYOn7kRE46AjorxhM5pUcglDWyGE+6eLLBKqwCywHw008/yaBBg6RGjRqyadMmU4eFzNZ1110n1157rUyYMMEIMLasEeDA1PEjJ3LSEdBZMZ7IKRiBQJGlWSOL8aSLJxuswiqwMEWILFaOHDnM2lc5c+ZMmQ5MTk4WCK/8+fObpRvYsk6AA1PHkJzISUdAZ8V4IqeMCGRmjSzGU0Y07fk8rAILU4BjxowxU4BYWBRrX6HAHYIKYovNXQIcmDqe5EROOgI6K8YTOWkIQGQ9PnSLMQ22fAPjSUPTDpuwCiwHATJZW7duNa+frlmzRtavX2+mBFGPVb9+ffMnV65cdhDzcS85MHXOISdy0hHQWTGeyElHQCRw+Yaxz5eXhtWvXp6I8aSl6X87TwRWWhjwJuGuXbtk586d0rhx47AXuV+8eNEsC7Fo0SLB9GTNmjWle/fuUrRoUdO9H374wWTbDh48KHXr1pUuXbqkrM115MgRs1YXasdSfxZ4bcHsQv0sMyHEgamjRU7kpCOgs2I8kZOOwG9WMz7cLzOWHEh3+QbGU2Zo+tvWM4GFLNaJEycMjQIFCpi6LC8bVpBftWqVdO3a1ZwbbzZeunRJOnfubAQXtvK57777pFGjRqbovnjx4maNLiwxAeFVuXJlad68uXkrMm/evGbaM3DtrmB2Fy5cSPcYwT7L7NpgHJi6iCInctIR0FkxnshJR+B3q2DLNzCeMkvTv/aeCCwUus+aNUsWLFhgit4TExPNRs8VKlSQEiVKGJHj9Uru2HwafRo1apQkJSXJ0KFDjcjCEhKLFy8WfN6/f385fvy4WXke2S58tnHjRpk9e7YMGTLECEWnHTp0KF27M2fOhPRZ4PE1IcSBqaHElZJ1lMiJnLQEdHa8P/3OKfDNQqzyjtXenUZOuniywcoTgYVi9wEDBkifPn0E+xIuX75cmjVrJiNGjJA6depImzZtPM9oYbowISFBevfuLcgiQURh+q9p06ZXZLAwjTlx4kQZOHCgFClSxExrQpThekqXLp3i42B2eIMyvWME+yzw+Jpg4sDUUKJw0FEiJ3LSEtDZ8f50JSeIrOZ9N8qp5Etmv0IUvqORky6ebLDyTGAh49O3b18jsFAHhYzQgQMHzJTbyy+/LHFxum0E3IC6Y8cOGTt2rOkDsmho+BlEFmqwUHzfs2dPk6Hatm2bvP766yZj5QiswGyX059gdhBw6R0j2GfImGWmYWCykQAJkAAJ2EEgMUlk3IciyedFnm4ocvt/ElmoEWazn4AnAstZ0R2F5sgQTZo0yWSEkL2BWMFG0BAvXjQIIWww3b59e5M9Q9u9e7cpYu/WrZsRXO+//76ZCkR2a//+/cxgeeEYD8/B3xB1sMmJnHQEdFaMp7Q5pd4YWk4mmJew2Own4InAAias3P7xxx9LvXr1zPY4X3zxhaFXu3Ztk0nyougdAxzF7Z06dTLrcTlt2bJlpj+oucqTJ4+ZBoTgQk0WCtqRvUIfy5QpE7QGKz071GCF8hlrsMIzwHij13ElJ3LSEdBZMZ7S5xS4MXSfhy7JvQ0psHRR5W8rTwQWpgWnTp0qHTt2NNNuzrpYyGxhw2cvxBUK61HzhbcInWlBxzWoxRo2bJj06tXL9AcZrE8//dRk17A+F98i9HcQZ7Z3vNHriJETOekI6KwYT8E5dZuyUz797pjEFxNZPJwCSxdV/rbyRGBhOYQpU6ZIkyZNpFKl39+W8BLN/Pnz5c0337zilPHx8TJu3DjzBiMWQEUfsV4V+ojpQmSs0Pbt22emFSHEAtfBgnBE3RYyYqiXSs8u2DEy+iwzjHgD09EiJ3LSEdBZMZ7ISUcguJXzZmGxuGR5vRsFlhtMI30MTwQWFhXFEg2rV6+Wxx57TO68805Pi9rDBRkZuBUrVki1atWueKMwXOfL6Li80WdE6LfPyYmcdAR0VownctIRyNgKIithywbWYGWMygoLTwRW6q1ysCI6pt7+9Kc/ScOGDeXee++1cqscvAG4dOlSk5lD7VakG2/0Og+QEznpCOisGE/kpCOgs2I86TjZYBVWgQVhheJ2rHI+efJkeeGFF1IWFMXq6ZiO27Nnj1Hr+fLls4GXr/vIgalzDzmRk46AzorxRE46AjorxpOOkw1WYRVYzvIMeHMPmzs/+eSTZo0p1CtBUGEBUrxRiG1nKLCyHi4cmDqG5EROOgI6K8YTOekI6KwYTzpONliFVWA5AH766ScZNGiQ1KhRQzZt2mQ2TUZm67rrrpNrr73WrJwOAcaWNQIcmDp+5EROOgI6K8YTOekI6KwYTzpONlh5IrCQyTp58qTkz59fsmfPbrhgihDCCz8rWbKkDax830cOTJ2LyImcdAR0VownctIR0FkxnnScbLAKu8DCSujYCgdLIWDxzty5c8tXX30l69evN0se3HrrrZItWzYbWPm+jxyYOheREznpCOisGE/kpCOgs2I86TjZYBVWgYX1r0aPHi3ly5eXFi1amOzVqlWrTMF7q1atZPHixdKuXTtp1KiRDax830cOTJ2LyImcdAR0VownctIR0FkxnnScbLAKq8BCETv2HMQmzyVKlBBsGdOnTx95+umnTeZq69at8tZbb6VsSWMDMD/3kQNT5x1yIicdAZ0V44mcdAR0VownHScbrMIqsLDSOYrbBwwYIMWKFTMLjb7zzjtmy5q4uDjB59joGZ97tdmzDU4JtY8cmDpy5EROOgI6K8YTOekI6KwYTzpONliFVWBhIU5sMVO/fn3zBiE2U3744YdTpgQPHTpk6rKw3QxqtNiyRoADU8ePnMhJR0BnxXgiJx0BnRXjScfJBquwCiwA2LVrl5ki/Pbbb+XFF1+UDh06mM2dsQjpe++9Jzt37pSePXt6suGzDQ7JSh85MHX0yImcdAR0VownctIR0FkxnnScbLAKu8BKCwKmBrG4KNa+GjZsmJQqVcoGVr7vIwemzkXkRE46AjorxhM56QjorBhPOk42WEVEYCF7helDLNnA5h4BDkwdS3IiJx0BnRXjiZx0BHRWjCcdJxusIiKwbABjYx85MHVeIydy0hHQWTGeyElHQGfFeNJxssGKAssGLyn7yIGpA0VO5KQjoLNiPJGTjoDOivGk42SDFQWWDV5S9pEDUweKnMhJR0BnxXgiJx0BnRXjScfJBisKLBu8pOwjB6YOFDmRk46AzorxRE46AjorxpOOkw1WFFg2eEnZRw5MHShyIicdAZ0V44mcdAR0VownHScbrCiwbPCSso8cmDpQ5EROOgI6K8YTOekI6KwYTzpONlhRYNngJWUfOTB1oMiJnHQEdFaMJ3LSEdBZMZ50nGywosCywUvKPnJg6kCREznpCOisGE/kpCOgs2I86TjZYEWBZYOXlH3kwNSBIidy0hHQWTGeyElHQGfFeNJxssGKAssGLyn7yIGpA0VO5KQjoLNiPJGTjoDOivGk42SDFQWWDV5S9pEDUweKnMhJR0BnxXgiJx0BnRXjScfJBisKLBu8pOwjB6YOFDmRk46AzorxRE46AjorxpOOkw1WFFg2eEnZRw5MHShyIicdAZ0V44mcdAR0VownHScbrCiwbPCSso8cmDpQ5EROOgI6K8YTOekI6KwYTzpONlhRYNngJWUfOTB1oMiJnHQEdFaMJ3LSEdBZMZ50nGywosCywUvKPnJg6kCREznpCOisGE/kpCOgs2I86TjZYEWBZYOXlH3kwNSBIidy0hHQWTGeyElHQGfFeNJxssGKAssGLyn7yIGpA0VO5KQjoLNiPJGTjoDOivGk42SDFQWWDV5S9pEDUweKnMhJR0BnxXgiJx0BnRXjScfJBisKLBu8pOwjB6YOFDmRk46AzorxRE46AjorxpOOkw1WFFg2eEnZRw5MHShyIicdAZ0V44mcdAR0VownHScbrCiwbPCSso8cmDpQ5EROOgI6K8YTOekI6KwYTzpONlhRYNngJWUfOTB1oMiJnHQEdFaMJ3LSEdBZMZ50nGywosCywUvKPnJg6kCREznpCOisGE/kpCOgs2I86TjZYEWBZYOXlH3kwNSBIidy0hHQWTGeyElHQGfFeNJxssGKAssGLyn7yIGpA0VO5KQjoLNiPJGTjoDOivGk42SDFQWWDV5S9pEDUweKnMhJR0BnxXgiJx0BnRXjScfJBisKLBu8pOwjB6YOFDmRk46AzorxRE46AjorxpOOkw1WFFg2eEnZRw5MHShyIicdAZ0V44mcdAR0VownHScbrCiwbPCSso8cmDpQ5EROOgI6K8YTOekI6KwYTzpONlhRYNngJWUfOTB1oMiJnHQEdFaMJ3LSEdBZMZ50nGywosCywUvKPnJg6kCREznpCOisGE/kpCOgs2I86TjZYEWBZYOXlH3kwNSBIidy0hHQWTGeyElHQGfFeNJxssGKAssGLyn7yIGpA0VO5KQjoLNiPJGTjoDOivGk42SDVcwIrIsXL8o777wjixYtkuTkZKlZs6Z0795dihYteoWfDh06JD179pSOHTtKrVq1zGdHjhyR4cOHy+bNm6Vu3brSpUsXKVy48FX+DWYX6meZCSIOTB0tciInHQGdFeOJnHQEdFaMJx0nG6xiRmB9+eWXsmrVKunatavkyJFDpk2bJpcuXZLOnTub/6NBhE2dOlU++OADGTFihBFY58+flzFjxkjlypWlefPmMn36dMmbN6+0bdtWsmXLluLjYHYXLlxI9xjBPgs8viaYODA1lETIiZx0BHRWjCdy0hHQWTGedJxssIoZgZXaGevWrZNZs2bJqFGjpFChQubjtWvXyuLFi2Xv3r0mSwWBhYzW4MGDTbarXLlysnHjRpk9e7YMGTJEChQokHLYYHZnzpxJ9xjBPgs8viaYODA1lCiwdJTIiZy0BHR2vD+Rk45A9FjFrMDCdGFCQoL07t1bcubMKcePH5dx48ZJixYtZPz48dKhQwcjsHbt2iUTJ06UgQMHSpEiRcz/IcoGDBggpUuXTomEYHbnzp1L9xjBPgs8vibkeAPTUKJw0FEiJ3LSEtDZ8f5ETjoC0WMVkwJrx44dMnbsWJOVqlChgly+fFkWLlwoefLkkYYNG0q3bt1SBNa2bdvk9ddfNxkrR2ANHTpU+vXrZzJaTgtmh2nA9I4R7LPA42tCDjcwNhIgARIgAbsJoEaYzX4CMSewIIRGjhwp7du3lzp16hgPbt++XebNmyc9evQQCJ5AgWVTBsv+cOQVkAAJkAAJkEB0EIgpgYUMD4rbO3XqJDfffHOKB1F3NWXKlKs8ikL3+Ph4k71CtqtMmTJBa7DSs0OdVSifZbYGKzpCkldBAiRAAiRAAvYTiBmBlZiYaN4MxFuEmBZMr/3yyy9XZLBseovQ/nDkFZAACZAACZBAdBCIGYE1f/58efPNN6/wGrJTKGxHbZXTUgss/Hzfvn1mWhFF8YHrYMEWbxgiI4Z6qfTsgh0jo8+iI8x4FSRAAiRAAiQQWwRiRmCFw60ojl+xYoVUq1btijcKw3EuHpMESIAESIAESMAeAhRYWfAVCuKXLl0qTZo0MW8gspEACZAACZAACZAACFBgMQ5IgARIgARIgARIwGUCFFguA+XhSIAESIAESIAESIACy6cxkNHm1KFuHv3zzz+bRVaxZEX58uXlhRdekBtvvNGnFDLuVrg4/fDDD2b/yIMHDwbd4DvjHvrDIiuccAWoN3z//fcFb+NiI3SnaTdC9weFjHsRDk4ZHTPjXvnPIqNryigu0osn50qx9VjPnj1NrGFHDVtbuDhF233cVv9m1G8KrIwIRejzYJtTY5Pq9DagzmhjaYirqlWrykMPPSSrV682NWRYlT4uLi5CV5q104aD0+nTpw2T++67Txo1aiQTJkyQ4sWLS+vWrbPW2Qh+O1RO2HAcD4l//vOfZg9OMMEG6WjaJUwieNmZPnU4OGk2ms90RyP8hXBwci4J8TZ16lT54IMPzNI6NguscHDCuIu2+3iEwzlsp6fAChtadw8cuDn12bNnQ9o8OikpSf7+97+b3wzz5cvnbgd9cjQ3OOG378DtkLAQLY7bv3//qHmZQcsJi91Onz5dTpw4YUTmsWPHUgSWdiN0n4RGSN1wg1PqE6e10XxInfPRl9zktHbtWsGY27t3r3Tp0sVqgRXM98Hu48HG3Z49e6L+Pu6j0M5SVyiwsoTPuy8Hbk6NaZr0NqAOtnn0gQMHTMYqf/78snz5cilbtqwRW1ihPlqaG5ywLhrWN8OaZ02bNo2KDFZq/2o5YcNxxFSuXLlMFgsPPSeDpd1GyubYcoNTMPbYaD4amlucjh8/btYmbNGihYwfPz5lT9hoYIRrcIMTxGy038ejxd8UWBZ4MvXm1KFuLI15+0GDBknfvn0Fm4li8dUtW7YYMWHrFGGg+9zihEVjcSxwQQ3WbbfdZoRotGxdlBlOgRuOO1kFR2BpN0K3YIil2UW3OAWLUVvZhDrugsUT6rIWLlxossQNGza8YkcNcvr9FxsIrGi+j0eDr51roMDyuTfT2pw6WOYgowzWggULzL6ImCLEcUaNGiUDBgywfqFUNzmhxmH48OHmBo9tlVDcvXHjRundu7f1U4SZ5YQMltNSC6xozmC5ycnhl9YxfX77ybB7bnLavn27zJs3T3r06CGoJcX469ChQ1RMEbrJCQIrWu/jGQacZQYUWD52WHqbU6P2JZTNo7GVz8yZM81vP8jG7Ny502wBhP8HPkh9jCTNrrnN6YsvvhD8cWquICQguFD4bvN0aiicArN2qQVWsDi0OdvnNicEbXrHtG2sBfbXbU6IrylTplyFxPZCd7c5bd26NSrv4zaPhfT6ToHlU68G25w62Ntbwd4iTE5ONtNeSL/fddddMmvWLFO0jN8YUWNjYwsHJ/wmPWzYMOnVq5dUqVLFZLA+/fRTU/iO+jUbW6ic8BZhehmsaHyLMByctBvN2xRX4eAUeP1p7QlrEx+nr+HgdObMmai7j9voW02fKbA0lCJgk9Hm1KFuLL1//35TPIoprxo1ashLL70k1113XQSu0J1ThoMTakHWrFljfpvGG4WVKlUy0xU2Z6+ywik9gYWfB4tDdzzs7VHCwSmjY3p7he6cLaNr0sRF6oxoNAqscHGKtvu4O1Hpv6NQYPnPJ+wRCZAACZAACZCA5QQosCx3ILtPAiRAAiRAAiTgPwIUWP7zCXtEAiRAAiRAAiRgOQEKLMsdyO6TAAmQAAmQAAn4jwAFlv98wh6RAAmQAAmQAAlYToACy3IHsvskQAIkQAIkQAL+I0CB5T+fsEckQAIkQAIkQAKWE6DAstyB7D4JkAAJkAAJkID/CFBg+c8n7BEJkAAJkAAJkIDlBCiwLHcgu08CJEACJEACJOA/AhRY/vMJe0QCJEACJEACJGA5AQosyx3I7pMACZAACZAACfiPAAWW/3zCHpEACZAACZAACVhOgALLcgey+yRAAiRAAiRAAv4jQIHlP5+wRyRAAiRAAiRAApYToMCy3IFsA+WHAAAFJUlEQVTsPgmQAAmQAAmQgP8IUGD5zyfsEQmQAAmQAAmQgOUEKLAsdyC7TwIkQAIkQAIk4D8CFFj+8wl7RAIkQAIkQAIkYDkBCizLHcjukwAJkAAJkAAJ+I8ABZb/fMIekQAJkAAJkAAJWE6AAstyB7L7JEACJEACJEAC/iNAgeU/n7BHJEACJEACJEAClhOgwLLcgew+CdhO4PLlyzJq1CiZOXNmyqXkzp1bnnrqKenUqZPExcVdcYmnT5+WkSNHyosvviglSpRI9/LPnz8v7777rtSrV09uuOEG2zGx/yRAApYRoMCyzGHsLglEGwEIpmHDhsnzzz8v8fHx5vJOnTolL7/8sjz++ONSp06dkC559+7d8tprr8nQoUOlYMGCIR2DXyIBEiCBUAlQYIVKjt8jARJwhUBiYqJMnTrVCKp8+fKZYzpZLYgrZLM+++wzuXTpkhw8eFD+8pe/yFdffSXdu3cXfHfOnDlSuXJlGTdunDRq1Ej69+8vSUlJ0rZtW9mxY4f89a9/lUGDBknOnDld6S8PQgIkQAIaAhRYGkq0IQESCBuB1atXGwHVq1cvyZYtmxFSy5cvlzfffFMmTJggq1atkrlz58qrr74qVapUkYULFxrR9cgjjwi+iyzVgAEDzGfDhw+XBx54QGrVqmXs0CCw2EiABEjAawIUWF4T5/lIgASuIAAhNWTIkJSfFSpUSOrXry/dunWTUqVKmSm+mjVrSrNmzYz4Qr3W/fffL9WrVzci7JprrpEnnnjCfAbb++67zwgsiK2mTZuaf7ORAAmQgNcEKLC8Js7zkQAJpBC4cOGCjBgxQlq0aCHVqlW7ikzq+qwTJ04YEQXxVbRoURkzZoy0bNlSKlasKPisX79+pjC+ZMmSV9V1ETsJkAAJeEmAAstL2jwXCZDAFQSOHTtmsld9+/aVYsWKXUUHNVazZ8+Wnj17mrcJA/+fnJxsslSouSpcuLAEFrUfP37cTB2i9ooF7gw6EiCBSBCgwIoEdZ6TBEjAENi+fbvMnz9f+vTpY+qqUrcNGzbIihUrTMYK9Vnr1q2TL774Qrp06SKbN2+W9957z3wXBeyox8If2H7zzTeyYMECk8XKmzcvaZMACZCA5wQosDxHzhOSAAk4BFDAvmXLFunQoUOaUBYvXiznzp1LKVQPLHBftmyZHDp0SFq3bm2+i3osrIuFuitks7DsQ926dc20YY4cOQidBEiABDwlQIHlKW6ejARIgARIgARIIBYIUGDFgpd5jSRAAiRAAiRAAp4SoMDyFDdPRgIkQAIkQAIkEAsEKLBiwcu8RhIgARIgARIgAU8JUGB5ipsnIwESIAESIAESiAUCFFix4GVeIwmQAAmQAAmQgKcEKLA8xc2TkQAJkAAJkAAJxAIBCqxY8DKvkQRIgARIgARIwFMCFFie4ubJSIAESIAESIAEYoEABVYseJnXSAIkQAIkQAIk4CkBCixPcfNkJEACJEACJEACsUCAAisWvMxrJAESIAESIAES8JQABZanuHkyEiABEiABEiCBWCBAgRULXuY1kgAJkAAJkAAJeEqAAstT3DwZCZAACZAACZBALBCgwIoFL/MaSYAESIAESIAEPCVAgeUpbp6MBEiABEiABEggFghQYMWCl3mNJEACJEACJEACnhKgwPIUN09GAiRAAiRAAiQQCwQosGLBy7xGEiABEiABEiABTwlQYHmKmycjARIgARIgARKIBQIUWLHgZV4jCZAACZAACZCApwT+HyHcnOD/BsDjAAAAAElFTkSuQmCC" /><br />
300,000 has always been the magic number for The Straits Times, especially in getting advertising dollars. With an estimated pass on rate of 3, most ad sales folks will share that the readership is close to 1 million a day.<br />
<br />
At 277,100, a pass on rate of 3 will give it 831,00 readers a day which is getting further away from the 1 million readership target.<br />
<br />
In his quote to announce the merging of My Paper and The New Paper, Mr Warren Fernandez, Editor-in-Chief of English/Malay/Tamil Media group, also highlighted the magical 300,000 readers, which the merger of the two papers will bring about.<br />
<br />
Said <a href="http://www.straitstimes.com/business/my-paper-and-the-new-paper-to-merge-sph-to-cut-staff-by-up-to-10-per-cent-over-2-years">Mr Warren Fernandez</a>,<br />
<br />
"Merging TNP with My Paper, making it free and increasing its circulation to up to 300,000 copies, is a bold decision to serve our readers with a strong product and with revamped content."<br />
<br />
Digital for SPH has improved significantly from 2015, but once you take in the number of Singapore Internet users, the reach for digital still has lot of space to grow and readers to capture.<br />
<br />
<table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="border-collapse: collapse; border: 1px solid #ccc; font-family: arial,sans,sans-serif; font-size: 13px; table-layout: fixed;"><colgroup><col width="100"></col><col width="100"></col><col width="100"></col><col width="100"></col><col width="100"></col><col width="84"></col></colgroup><tbody>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Digital"}" style="background-color: #999999; border-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">Digital</td><td data-sheets-value="{"1":2,"2":"Singapore Internet Users"}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle; word-wrap: break-word;">Singapore Internet Users</td><td data-sheets-value="{"1":3,"3":2016}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">2016</td><td data-sheets-value="{"1":3,"3":2015}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">2015</td><td data-sheets-value="{"1":2,"2":"YtoY"}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle;">YtoY</td><td data-sheets-value="{"1":2,"2":"2016 vs SG Internet Users"}" style="background-color: #999999; border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); border-top-color: rgb(0, 0, 0); font-weight: bold; padding: 2px 3px; text-align: center; vertical-align: middle; word-wrap: break-word;">2016 vs SG Internet Users</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Straits Times/Sunday Times"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle; word-wrap: break-word;">Straits Times/Sunday Times</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":116200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">116,200</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":74100}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">74,100</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.5681511470985156}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">56.82%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.024727592162417295}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">2.47%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Business Times"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">Business Times</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":8800}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">8,800</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":7200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">7,200</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.2222222222222222}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">22.22%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.001872657582007506}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">0.19%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Berita Harian / Berita Minggu"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle; word-wrap: break-word;">Berita Harian / Berita Minggu</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":1600}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">1,600</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":1000}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">1,000</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.6}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">60.00%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.00034048319672863744}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">0.03%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"New Paper"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">New Paper</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":51600}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">51,600</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":39800}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">39,800</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.2964824120603015}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">29.65%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.010980583094498557}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">1.10%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Lianhe Zabao"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">Lianhe Zabao</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":45600}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">45,600</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":14100}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">14,100</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":2.234042553191489}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">223.40%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.009703771106766167}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">0.97%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Lianhe Wanbao"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">Lianhe Wanbao</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":31200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">31,200</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":7700}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">7,700</td><td data-sheets-formula="=(R[0]C[-2]-R[0]C[-1])/R[0]C[-1]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":3.051948051948052}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">305.19%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":0.00663942233620843}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">0.66%</td></tr>
<tr style="height: 21px;"><td data-sheets-numberformat="{"1":2,"2":"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"Shin Min Daily"}" style="border-bottom-color: rgb(0, 0, 0); border-left-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">Shin Min Daily</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":4699204}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">4,699,204</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":200}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">200</td><td data-sheets-numberformat="{"1":2,"2":"#,##0","3":1}" data-sheets-value="{"1":3,"3":0}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">0</td><td data-sheets-numberformat="{"1":3,"2":"0.00%","3":1}" data-sheets-value="{"1":3,"3":2}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">200.00%</td><td data-sheets-formula="=R[0]C[-3]/R[0]C[-4]" data-sheets-numberformat="{"1":3,"2":"0.0000%","3":1}" data-sheets-value="{"1":3,"3":0.00004256039959107968}" style="border-bottom-color: rgb(0, 0, 0); border-right-color: rgb(0, 0, 0); padding: 2px 3px; text-align: center; vertical-align: middle;">0.0043%</td></tr>
</tbody></table>
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Source: http://sph.listedcompany.com/misc/annualreport/2016b/SPH_AR2016_daily_average.pdf)<br />
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Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-31855681152561367322016-10-22T13:13:00.002+08:002016-10-22T13:13:53.207+08:00Arithmetic Equation Lesson 1My son is entering Primary 3 next year and we will soon be introduced to those Arithmetic questions that require a bit of thinking to get the answer. The challenge is you can't use Algebra to answer the question.<br />
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Below is the introduction to such a question.<br />
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<i>Amanda and Mary had 28 stickers altogether.</i><br />
<i>Amanda had 10 stickers more than Marry</i><br />
<i>How many stickers did Mary have?</i><br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
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<tr><td class="tr-caption" style="text-align: center;">Block diagram</td></tr>
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Initially my approach was this and found it was wrong. I took 28/2-10=8 (Mary having 8 stickers) thinking that if you took the total and divide by 2, both will get the same amount. Since one got 10 more, the other would have gotten 10 less.<br />
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However, you don't get the right answer when you check. If Mary had 8 stickers, this means Amanda would have gotten 18 stickers. So 8+18=26 which is the wrong answer.</div>
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I tried an alternative approach which I read somewhere that you subtract the total with the difference and divide it by 2. </div>
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<b>Arithmetic </b></div>
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Step 1: 28-10=18</div>
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Step 2: 18/2=9</div>
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So Mary had 9 stickers. If you check the answer, Amanda would have 19 stickers and their total stickers would be 28. </div>
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I tried to convince myself with the working and answer with algebra and it made sense.</div>
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<b>Alegebra</b><br />
Let X be the number of stickers Mary had.</div>
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So Amanda had (X+10 stickers).</div>
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Step 1: X+(X+10)=28 is the total number of stickers.</div>
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Step 2: 2X+10=28</div>
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Step 3: 2X=28-10=18</div>
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Step 4: X=18/2=9</div>
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Mary had 9 stickers. </div>
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As you can see, Arithmetic Step 1 & 2 is equivalent to Algebra Step 3 & 4. As such my 2nd approach is the right and I am now convinced why you deduct the "Differences" from the total and then divide it by 2. </div>
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I expect future questions to be tougher and I do hope to share with you. </div>
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Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-13608814738738644382016-09-30T17:36:00.001+08:002016-09-30T17:36:28.331+08:00Those Who Gamble Online Have Poorest Control - NCG Survey In 2012Singapore will soon exempt local operators, Singapore Pools and Turf Club, from online gambling ban and the sites will be ready in November 2016.<br />
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<a href="http://www.channelnewsasia.com/news/singapore/government-exempts-singapore-pools-turf-club-from-online/3162930.html">Ministry of Home Affairs</a> explained that a complete ban on remote gambling drives demand and activities
underground, and may create larger incentives for criminal syndicates to
target Singapore."<br />
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Yet in a 2012 survey by the National Council on Problem Gambling (NCG) found that those who gamble online have the poorest control.<br />
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://app.msf.gov.sg/Portals/0/Summary/research/EDGD/Gambling%20participation%20survey%202011.pdf"><img alt="https://app.msf.gov.sg/Portals/0/Summary/research/EDGD/Gambling%20participation%20survey%202011.pdf" border="0" height="361" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhk0BEXLsJQufIQrx8C8I2ICu09HvWJvrQwlboxyLRWiozZevFrEYFmhPUAZHjsUBk7zua7AwYzMvmhkN4m5Q7JFzQ4Rv9q3mmAnZ99KudRF62YDM-7cXTVT5LAZuLFJ7Zrrf0iryN4ckQ/s400/online+gambling.png" width="400" /></a></div>
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Source: https://app.msf.gov.sg/Portals/0/Summary/research/EDGD/Gambling%20participation%20survey%202011.pdf</div>
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For those who indulged in online gambling, 30.4% said they gambled for a longer period than they planned to, 33.3% gambled with more money than they planned and 29.2% gambled more frequently they planned to. </div>
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Will launching the online gambling sites be like opening a Pandora Box that will create more issues in the future?</div>
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Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0tag:blogger.com,1999:blog-2185060286339581989.post-61088753028459721762016-07-28T23:39:00.001+08:002016-07-28T23:39:16.741+08:00A Salesperson With That Dash Of Marketing<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgLugKCiGP7mR1lF6JPFciHc2VfW4uVzWxZi6vDZcQUvwGaWVG71d0rwNF49GsEeG_pn6PvR0ieyu1I2kKFPpMFWyoNwRkF3XT-BMY7nDNYJ0Kc2RS0QorkFHPR2t9CZA76hEpd2Es-50Y/s1600/sales%2526marketing.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="228" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgLugKCiGP7mR1lF6JPFciHc2VfW4uVzWxZi6vDZcQUvwGaWVG71d0rwNF49GsEeG_pn6PvR0ieyu1I2kKFPpMFWyoNwRkF3XT-BMY7nDNYJ0Kc2RS0QorkFHPR2t9CZA76hEpd2Es-50Y/s400/sales%2526marketing.jpg" width="400" /></a></div>
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There was a time whenever I heard the title sales and marketing, I would cringe a little. However, doing channel sales now, a little dash of marketing can do wonders to your sales funnel.<br />
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If the end is closing the deal, then the starting point of the sales journey is get a lead. In a traditional setting, that lead generation portion is often left to the marketing team. In today's Internet social media world, the salesperson with that dash of marketing will outsell those who draw the line between sales and marketing.<br />
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The American Marketing Association most recently defined marketing as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. Isn't the salesperson the best to do tall these?<br />
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Today the medium and distribution channel are almost free. You could easily start a blog in seconds, with Blogger, Wordpress or event start a new post on Linkedin. If you want to do a video, you can easily host it on Youtube, without the need to worry about the technicalities of hosting a video.<br />
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For the distribution channel, there is email and all you need to do is send an email to your contacts with the link to the content. Or you could add them in Linkedin as contacts and share your post on this social network.<br />
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When you meet a lead for the first time, you could easily share with the lead with you have a blog or a post that address his/her concern or maybe insights into the industry.<br />
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Such activities may help to build the relationship with the lead and beats being just a salesperson emailing a sales brochure.Aaron Kohhttp://www.blogger.com/profile/12703825015765834170noreply@blogger.com0