Sales, Social and Tech

A simple invite to a media event has turned into a PR nightmare for Fleishman Public Relations agency after it got the names of, not one, but two IT journalists wrong.With PR friends like these, who need enemies? Photo downloaded with permission from the editor's Facebook profile.  The first error gave the editor a new father, or rather a new surname, and the second error gave his rather manly deputy a quick sex change to the opposite sex. Fleishman PR did apologise to the deputy about giving him a girl's name, but failed to realise that they have also made a mistake on the editor's name. (Update: The deputy shared that he has not receive any apology directly from Fleishman. A check showed the editor received the apology for the getting his deputy's name wrong.) Besides an apology, Fleishman PR should also offer free PR advice to the deputy as the unfortunate naming incident has made him the butt of jokes on a Friday evening.  While the editor shared that he...

(Update: M1 has shared they have submitted the app and waiting for approval. The PR person is also checking the need why M1 needs to close the app for maintenance.  ) Apple announced the new iOS 8 two weeks ago and most companies have been rushing to update their new app to meet with the new iOS. M1, which describes itself as Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers, still has not updated its "My M1" app for the new iOS 8. After logging in to check My Usage, the page just hangs there. Clicking on the categories results in response. The other frustrating thing is that from 10pm to 12 am every night, the app will show a pop up to tell me that it is under maintenance. But after 12 am, the app comes back but the categories still do not work.  As a customer of M1, it is extremely disappointing that the telco is taking so long to update this app. What happened to its "vibrancy"...