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How UOB's Paper Trail Amplifies IT Greatest Security Threat

UOB required you to do everything on paper. If you want to change your mobile number for your banking account with them or for your credit card, you need to fill up a form.

Yet, this paper trail represented a potential security fail for the bank - Human Error.

So a bitcoin expert walked into UOB to open a bank account. The bank employee had to print a form from a online pdf document to fill in this bitcoin expert's particulars.

When it came to entering the bitcoin expert's email, that's when the forgotten art of handwriting was the most obvious of the digital generation.

Wrote Robert Capodieci,

My name is Roberto Capodieci, as most of you know. and my email address is very obvious to decode. It is not a, but it is a more obvious, thing that, right after reading my name in the same form, should come out easy. Still, a data entry personnel of the UOB bank (or of a service provider the UOB bank uses) entered it as roberto@c2podieci…
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