Skip to main content

Open Source Is Free But Not Cheap

 have an open source competitor but I don't encounter them that much in Singapore market.

If and when I do encounter prospects using this open source solution now, I tend to avoid them. The reason for avoiding them isn't because I am competing myself with free, but rather, I have found these prospect have invested, not just time, but money and resource to maintain this open source software.

Let me explain.

While the open source solution is free for download from the source website, maintaining the open source solution requires effort. Interestingly, I found that IT teams that use this open source solution, have a manpower or two hired assigned just to manage this open source solution.

If these open source IT teams decided to use my paid solution, it would have meant that their investment, in terms of time and money, to get where their open source solution is today, have been a wrong decision from the start.

Unless I am to talk to new a IT director who wants to revamp their solution, it would be a lost cause for the IT person in charge to totally drop the open source solution, which time and money has been used, for a solution that would not have required him/her to spend that amount of time and resources in the first place.

This open source solution recently provided a premium support. Problem is that the service support comes from the US and the company is in Singapore. This means that support queries, for only by email, will be replied only after 1am Singapore time.

This means that if an issue occur at 8am Singapore time, the support answer will only be replied 16 hours later. If the Singapore IT team have questions about the support, it will be another 16 hours wait.

They use to say open source is for those with no money but lots of time. However, with time being an important commodity today, open source may be free but it won't come cheap.

Comments

Popular posts from this blog

Why is Ramly Burger banned in Singapore?

Yahoo Singapore ran an article of the Ramly Burger by highlighting that it is ban in Singapore.

Yet, the writer from Makansutra failed to address the most important issue of why the Ramly meat patty is banned in Singapore.

A search online easily did highlight that the famous Malaysian meat patty is banned by the AVA but didn't go into details.

Wrote Arlina Arshad for The Straits Times in January 2004,

"But the importing of beef and beef products from Malaysia is not permitted, said theAgri-Food and Veterinary Authority (AVA).

Selling and supplying them without a permit is also an offence, and offenders can befined as much as $50,000 or jailed two years, or both, said the AVA."

In May of the same year, another article highlighted that a man was even charged in court for "smuggling" the Ramly burger in 2004.


"The AVA said that meat products processed in Malaysian food factories which it had notapproved were banned here.Suzali was yesterday jailed for four month…

Did She Run Or Did She "Just Fake It" For Adidas?

Andrea Chong, a Adidas appointed influencer, posted a photo of herself in the middle of the Standard Chartered Singapore Marathon 2015 and captioned how she was "all smiles" during the run.

Unfortunately for Andrea or the PR agency, one of her readers checked her bib number #75148  at the Marathon's website only to find it to belonging to somebody else.

That somebody else is Kuvin Kuar, a intern at Edelman PR and the bib number had a status "DNF" or did not finished.

This raised the first red flag as one of the rules stated that "A Participants is strictly not allowed to transfer his or her race entry to another party".

This cascaded into perceptions that Andrea herself did not even start or complete the race and was only "planted" by Adidas or the PR agency, Edelman PR, to look pretty in the marathon.

Marketing Magazine noted that Adidas declined to comment about the incident which lead to further speculation that Andrea was possibly just …

Kudos To Huawei 2 Year Warranty For P9 Series

When it comes to smartphones, I think I am jinxed.

For my history of owning smartphones, every time it comes close to the end of the two year contract with my mobile service provider. This time round, it happened to my Huawei P9.

All of a sudden, the LCD screen sort of decolourised. I thought it was a temporary issue but the decolourisation lasted for a few hours. Then the nightmare began.

The touchscreen couldn't be touched. This made it the smartphone a brick.

I thought the Huawei P9 only had one year of warrant. With my contract ending in mid-year, I thought I would have to wait it out till the contract ended and allowed me to buy a new phone under a contract.

Luckily, a friend reminded me that the phone came with a 2 year warranty.

So I decided to go to the Huawei service center, right smack in the center of the city, to see if my phone is under warranty and if Huawei would honour their 2 year warranty.

Thankfully, Huawei isn't as popular as the Samsungs or Apples, and the …