Skip to main content

Confessions of a practising PR2.0 consultant

If Web2.0 is all about mash-up of different Internet languages, PR2.0 would probably be a similar rojak*.

(*Rojak is a "fruit and vegetable salad dish" found in Singapore. The word when used as a slang in the form of a verb means to mix.)

So how is PR1.0 different from PR2.0?

During my early years writing for some technology magazines, I attended countless press events, received many pitches and emailed terabytes of press releases.

Throughout my conversations with the PR folks, I also heard of the different strategies and media angles clients have to agree, it should also attract the journalist to the story.

Now that I am on the other side of the fence, some say the dark side, I am doing the same thing.

In my one of my recent media angle proposal for a B2B client, I suggested a few media angles that might interest the journalists from different publications.

Strangely enough, none of of the angles were product or solution hard sell. There were more looking at positioning the client as a thought leader. Guess B2B allows you to do that more than consumer products.

When it came to the area of blogging, besides suggesting an editorial outline, I also added a few simple SEO tricks to make the blog more "Googlable".

My colleagues found it quite strange though that when I visit the client's blog, the first thing I did was to hit the Page Source button.

Besides looking at areas to increase the blog findability, I even proposed ways to market the blog, just like what a publisher would do for the print magazine.

You could say it is a two prong approach; Make the easy for Internet readers to search for the blog, at the same time, go out and pull readers to it.

Guess it is also good to have that experience walking the halls with publishers during those coffee breaks.

I see this as me mashing-up different scale sets to help the client achieve their goals in getting that awareness of their brand out there, definitely PR2.0.

I also had the opportunity to do some bloggers relations, which many deem as part of PR2.0.

What made this unique was that it was my first time handing bloggers from a PR side and it was probably the first time the agency had an event with bloggers in it.

There were a few things notable about bloggers relations and media relations at events.

For starters, you need to let your spokesperson be aware that he or she needs to take the initiative to engage the bloggers at the event. Ask them questions, get them to respond and use that respond as part of the key conversation point. See the bloggers as future consumers and take their criticism in stride. Maybe your spokesperson could have listen to a thing or two that they could work on improving.

PR folks at events should also actively engage bloggers at event too. Maybe this is something I can get my team to start doing.

The next advice is to take photographs of the event and bloggers, and offer them to use the photographs as content for the blog.

Strange, but most bloggers are not camera shy and tend to be happy when their photos are taken at the event.

Upload the photos onto Facebook and tagged the bloggers. It provides them an opportunity to share the photos with their friends too.

This is totally different from PR1.0 as you don't see the PR folks actively taking photos.

The media too tend to shy away from the camera, something I learn during my days at MediaConnect Asia where I wrote about the IT media scene in Singapore and the region.

Finally, PR2.0 consultants must understand that links are the new currency for the bloggers. One more inbound link to their site might play a small role in pushing up their Google Pagerank, but hey, every drop of water makes the ocean.

Help the bloggers to market their post if possible. It is as easy as cutting and pasting. If your PR agency has a Facebook group, post their link in it.

So here are the bloggers who posted about my first blogger event from the PR side. Thank you for letting me learn from you.

Launch of Carte Niore coffee event

Facebook Album: http://www.facebook.com/album.php?aid=39279&l=87a7c&id=627237473

Chilicraps "sipping coffee at old school".


Min-tea asks "French Coffee Anyone?"

Meet Rinaz "the accidental coffee genius"

eastcoastlife at Carte Noire Launch and her love for coffee art!

Comments

Popular posts from this blog

Singapore radio personality in "hot soup" for reporting train delays based on Tweets?

Update - Hossan Leong has commented on this post to say " I'm not in trouble pls don't blow this out of proportion. Let it rest. It's getting silly. Thank you for your love and concern and I apologize for any misunderstanding." ~  Hossan Leong. Hossan Leong, a Singapore radio personality for The Gold Breakfast Show on Gold 90.5, was censured today for reporting on train delays on the Circle Line because he based the information on Tweets, rather than waiting for the official reports from the Circle Line operator, SMRT.  It is, however, unknown if the "warning" came from Mediacorp producers or SMRT. Tweeted Hossan Leong ,  OK...I reported it on air and now I'm getting into trouble for it?? The CC line is DOWN rite? I did nothing wrong rite? The SMRT Circle Line was reported to be down this morning during peak hours and started as early as 7am. However, local news only received official statement was received by the mainstream media at about 9...

DBS Bank – One Tweet too little too late.

(Updated post - DBS apologise with the 3Rs – Will social media bite? ) It was the bluest Monday for DBS/POS Bank in its entire banking history when more than 1000 of their ATM and online banking services were taken offline due to a software upgrade an outage (PR announced that it was down due to software upgrade, but the outsourcer, IBM, later claimed it was an outage). So on that Monday, DBS decided to sign up onto Twitter and post a 140 characters one-liner onto Twitter to post a one liner to inform the Twitterverse of the down time. Everybody knows that if you just create a new account on Twitter, you would start off with 0 friends. How would you be able to inform the Twitterverse if you start with 0 friends? DBS Bank did something smart to insert the #dbs and #posb and that probably drew some attention to this account. However, the effectiveness of the tweet was lacking as it drew only 28 retweets. As of this posting, DBS Bank attracted 274 followers. A letter to T...

New field in SocialPR: Social Media Crisis Communications

I have been busy with family for the Lunar New Year week but it seem the Singapore blog-o-sphere was active, and is still is, about recently formed Association of Bloggers (Singapore), ABS for short. To cut a long story short, the announcement of ABS via mainstream media didn’t go down well with Singapore bloggers and in the end resulted in some speculation to why ABS was set-up in the first place. A post by the ABS president defending herself against a harsh criticism from a blogger added to the bad start and created even more speculation that ABS was set-up with an ulterior motive. A week later, some founding members of the pro-team started posting up notice of resignation on their blogs and this just added fuel to fire. Again, a story of ABS appeared in mainstream media and this lead to even more disgruntled bloggers asking why the president isn’t responding via her blog or the association’s blog. I also responded to a post about the ABS incident. You can catch a summary of...