Skip to main content

Are Starhub MaxMobile Elite Users Getting What They Are Paying for?

(Update –ION Orchard Tests)

I was at ION Orchard for an event and tested the 21Mbps bandwidth on my netbook.

It was able to reach d/l speeds of 4000+kbps and u/l speed of 600kbps. That eliminates the configuration and hardware issues of the netbook as it is possible to achieve higher bandwidth.

A friend from an IT pub told me that the further one get from the city area, but my test at an event in Raffles Place was quite bad yesterday.

 

(Update – Morning Tests)

On PC

21Mbps

Last Result:
Download Speed: 1420 kbps (177.5 KB/sec transfer rate)
Upload Speed: 343 kbps (42.9 KB/sec transfer rate)

We have detected your IP Address is 117.20.181.14

1Mbps

Last Result:
Download Speed: 1572 kbps (196.5 KB/sec transfer rate)
Upload Speed: 132 kbps (16.5 KB/sec transfer rate)

We have detected your IP Address is 113.10.122.244

----------------------------------------------

I just signed up for the Starhub MaxMobile Elite plan with the idea of enjoying the high bandwidth of d/l speeds of up to 21Mbs and u/l speeds of 5.76Mbps.

Of course I don’t expect to get the full 21mbps and 5mbps. But I am quite disappointed in some of the test results with www.speedtest.com.sg.

I compared the 21mbps with a 1mbps service, both from Starhub, and this is the shocking results I got.

On PC

21Mbps
Download Speed: 611 kbps (76.4 KB/sec transfer rate)
Upload Speed: 340 kbps (42.5 KB/sec transfer rate)

1Mbps
Download Speed: 860 kbps (107.5 KB/sec transfer rate)
Upload Speed: 47 kbps (5.9 KB/sec transfer rate)

The upload speed for the 21Mbps is still higher than the 1mbps but it is only giving me 0.0425Mbps which is only 0.73% of the stated u/l of 5.76Mbps.

What is shocking is that the Download speed for the 1Mbps service is higher than the 21Mbps!

On Netbook

21Mbps
Download Speed: 637 kbps (79.6 KB/sec transfer rate)
Upload Speed: 57 kbps (7.1 KB/sec transfer rate)

1Mbps
Download Speed: 490 kbps (61.3 KB/sec transfer rate)
Upload Speed: 57 kbps (7.1 KB/sec transfer rate)

The difference between a 21mbps and 1mbps seem to very minimal but the price is totally different.

I have submitted my test observations at Starhub Fan Page and I hope they reply soon with an explanation.

Labels:

Comments

passive incomer said…
You might want to cross post it at http://forums.ocworkbench.com

btw, where did you use it? signal etc.

Are you using the Huawei E1820 stick
March 18, 2010 at 9:17 AM
Anonymous said…
then what was their reply? because as a customer who signed up for the same plan yesterday, I experienced even worse network condition, with upload speed less then 400K/s. Is it because 3 working days are required for StarHub to set up the network? Thanks.
April 10, 2010 at 8:44 PM
Aaron Koh said…
400Kbps or 400kbps.. a lot of difference..

They said they needed time to provide the necessary bandwidth.

Right now, I am testing out the elite services throughout Singapore and I say the upload speed has not crossed 1MBps..
April 11, 2010 at 2:28 PM
Post a Comment

Popular posts from this blog

Singapore radio personality in "hot soup" for reporting train delays based on Tweets?

Update - Hossan Leong has commented on this post to say " I'm not in trouble pls don't blow this out of proportion. Let it rest. It's getting silly. Thank you for your love and concern and I apologize for any misunderstanding." ~  Hossan Leong. Hossan Leong, a Singapore radio personality for The Gold Breakfast Show on Gold 90.5, was censured today for reporting on train delays on the Circle Line because he based the information on Tweets, rather than waiting for the official reports from the Circle Line operator, SMRT.  It is, however, unknown if the "warning" came from Mediacorp producers or SMRT. Tweeted Hossan Leong ,  OK...I reported it on air and now I'm getting into trouble for it?? The CC line is DOWN rite? I did nothing wrong rite? The SMRT Circle Line was reported to be down this morning during peak hours and started as early as 7am. However, local news only received official statement was received by the mainstream media at about 9...
14 comments
Read more

DBS Bank – One Tweet too little too late.

(Updated post - DBS apologise with the 3Rs – Will social media bite? ) It was the bluest Monday for DBS/POS Bank in its entire banking history when more than 1000 of their ATM and online banking services were taken offline due to a software upgrade an outage (PR announced that it was down due to software upgrade, but the outsourcer, IBM, later claimed it was an outage). So on that Monday, DBS decided to sign up onto Twitter and post a 140 characters one-liner onto Twitter to post a one liner to inform the Twitterverse of the down time. Everybody knows that if you just create a new account on Twitter, you would start off with 0 friends. How would you be able to inform the Twitterverse if you start with 0 friends? DBS Bank did something smart to insert the #dbs and #posb and that probably drew some attention to this account. However, the effectiveness of the tweet was lacking as it drew only 28 retweets. As of this posting, DBS Bank attracted 274 followers. A letter to T...
9 comments
Read more

New field in SocialPR: Social Media Crisis Communications

I have been busy with family for the Lunar New Year week but it seem the Singapore blog-o-sphere was active, and is still is, about recently formed Association of Bloggers (Singapore), ABS for short. To cut a long story short, the announcement of ABS via mainstream media didn’t go down well with Singapore bloggers and in the end resulted in some speculation to why ABS was set-up in the first place. A post by the ABS president defending herself against a harsh criticism from a blogger added to the bad start and created even more speculation that ABS was set-up with an ulterior motive. A week later, some founding members of the pro-team started posting up notice of resignation on their blogs and this just added fuel to fire. Again, a story of ABS appeared in mainstream media and this lead to even more disgruntled bloggers asking why the president isn’t responding via her blog or the association’s blog. I also responded to a post about the ABS incident. You can catch a summary of...
6 comments
Read more