Skip to main content

UK cake shop faced Groupon swarm nightmare

Most shops enter into deals with Groupon to reach out to more customers. A cake shop in UK found out that the Groupon swarm effect could also adversely affect their business.

Write David Wilkes for The Mail Online,

She offered subscribers to the site a 75 per cent discount on 12 cakes – selling them for £6.50 instead of the usual £26.
Mrs Brown, from Woodley, near Reading, said: ‘We only expected to get a few hundred orders out of it but we had thousands and thousands pouring in. We had to cut it off at 8,500 orders.’
Her company, called Need a Cake, normally employs eight workers, but it had to bring in 25 agency staff. After spending an extra £12,500 on staff and distribution, she made a loss of £2.50 per order.
This is an important warning to all, especially to those that have to deliver real physical goods, that it is important to ensure you set a limit to the coupons offered to ensure that your business don't suffer from the promotion.

Comments

Popular posts from this blog

Singapore radio personality in "hot soup" for reporting train delays based on Tweets?

Update - Hossan Leong has commented on this post to say " I'm not in trouble pls don't blow this out of proportion. Let it rest. It's getting silly. Thank you for your love and concern and I apologize for any misunderstanding." ~  Hossan Leong. Hossan Leong, a Singapore radio personality for The Gold Breakfast Show on Gold 90.5, was censured today for reporting on train delays on the Circle Line because he based the information on Tweets, rather than waiting for the official reports from the Circle Line operator, SMRT.  It is, however, unknown if the "warning" came from Mediacorp producers or SMRT. Tweeted Hossan Leong ,  OK...I reported it on air and now I'm getting into trouble for it?? The CC line is DOWN rite? I did nothing wrong rite? The SMRT Circle Line was reported to be down this morning during peak hours and started as early as 7am. However, local news only received official statement was received by the mainstream media at about 9...

DBS Bank – One Tweet too little too late.

(Updated post - DBS apologise with the 3Rs – Will social media bite? ) It was the bluest Monday for DBS/POS Bank in its entire banking history when more than 1000 of their ATM and online banking services were taken offline due to a software upgrade an outage (PR announced that it was down due to software upgrade, but the outsourcer, IBM, later claimed it was an outage). So on that Monday, DBS decided to sign up onto Twitter and post a 140 characters one-liner onto Twitter to post a one liner to inform the Twitterverse of the down time. Everybody knows that if you just create a new account on Twitter, you would start off with 0 friends. How would you be able to inform the Twitterverse if you start with 0 friends? DBS Bank did something smart to insert the #dbs and #posb and that probably drew some attention to this account. However, the effectiveness of the tweet was lacking as it drew only 28 retweets. As of this posting, DBS Bank attracted 274 followers. A letter to T...

Frustrated Singtel user draws 10,000+ likes and 800+ comments and growing

A Singtel user, frustrated with the telco's slow mobile data network, shared his disappointment on Singtel's Facebook Page which saw close to 10,000+ likes and 800+ comments in less than 24 hours. Wrote John Lee on Singtel Facebook Page, "Dear singtel all my friends are complaining about your network. How could you setup a 4G network where your 3G suck big time and you want to lower our data plan but still charge us the same price and yet we still get many drop call and slow network. You guys are taking our money but not giving us the service so here I'm complaining right at your face and wait for your feedback.. ." Singtel Facebook administrators have been trying to cool the angry Facebook mob, but to no avail. Wrote one of Singtel Facebook administrators, "We hear you. We would like to assure you that SingTel is committed to providing high-quality and consistent 3G and 4G mobile coverage to its customers. There are various factors that affect co...