Skip to main content

What I learnt about QR codes in 2012

QR codes have been appearing islandwide in 2012 and it will continue to appear 2013.

Our Fan Club posters also incorporate QR codes and this has taught me a few things about QR codes.

QR Codes are personal

We have seen QR codes on big window posters, big posters hanging out the walls, etc. However, what I found is that consumers will scan QR codes when it is more personal. 

Consumers find it quite weird to be pointing their mobile phone in public places as they are concerned it would invite stares. 

On the contrary, when you have a smaller poster at tables top, they are more than willing to scan as it is done in their own personal space. Looking at the phone while sitting down seems acceptable to the consumers.

Putting links or description next to the QR Codes increase scan rates

When consumers see a standalone QR code, they tend to be suspicious where the QR codes leads to upon scanning. Some digital marketers will respond to say that these adds to the element of surprise. Unfortunately the uncertainty will lead to zero scans.

Some marketers will say that putting a link makes the QR code redundant. On the contrary, the presence of the links help assure consumers that scanning the QR code will bring them to the right link. 

The QR code is a tool to assist consumers to go to a site quickly without the need to type in a long URL. So as a tool, one would need to assure the users that the tool is safe.

QR Code as Facebook profile photo is kinda lame

I may have been guilty of this before, and I have to admit that putting a QR Code as a profile photo on Facebook is lame. 

The reason is obvious when you think about it. Nowadays, smart phones connect to Facebook to get your profile photo. So it is kind of weird to see a QR code appearing as a profile photo on the smartphone. How is someone going to scan that QR code on to the smart phone they are holding on to, unless they so happen to carry another smart phone?

Also, if your status update is only seen by friends, would they rather see a face or QR code on the wall? Unless the QR code leads to a photo of the face, but that would be extra work and no-one will know what they will get after they scan that QR code. 


Comments

Popular posts from this blog

Singapore radio personality in "hot soup" for reporting train delays based on Tweets?

Update - Hossan Leong has commented on this post to say " I'm not in trouble pls don't blow this out of proportion. Let it rest. It's getting silly. Thank you for your love and concern and I apologize for any misunderstanding." ~  Hossan Leong. Hossan Leong, a Singapore radio personality for The Gold Breakfast Show on Gold 90.5, was censured today for reporting on train delays on the Circle Line because he based the information on Tweets, rather than waiting for the official reports from the Circle Line operator, SMRT.  It is, however, unknown if the "warning" came from Mediacorp producers or SMRT. Tweeted Hossan Leong ,  OK...I reported it on air and now I'm getting into trouble for it?? The CC line is DOWN rite? I did nothing wrong rite? The SMRT Circle Line was reported to be down this morning during peak hours and started as early as 7am. However, local news only received official statement was received by the mainstream media at about 9...

DBS Bank – One Tweet too little too late.

(Updated post - DBS apologise with the 3Rs – Will social media bite? ) It was the bluest Monday for DBS/POS Bank in its entire banking history when more than 1000 of their ATM and online banking services were taken offline due to a software upgrade an outage (PR announced that it was down due to software upgrade, but the outsourcer, IBM, later claimed it was an outage). So on that Monday, DBS decided to sign up onto Twitter and post a 140 characters one-liner onto Twitter to post a one liner to inform the Twitterverse of the down time. Everybody knows that if you just create a new account on Twitter, you would start off with 0 friends. How would you be able to inform the Twitterverse if you start with 0 friends? DBS Bank did something smart to insert the #dbs and #posb and that probably drew some attention to this account. However, the effectiveness of the tweet was lacking as it drew only 28 retweets. As of this posting, DBS Bank attracted 274 followers. A letter to T...

New field in SocialPR: Social Media Crisis Communications

I have been busy with family for the Lunar New Year week but it seem the Singapore blog-o-sphere was active, and is still is, about recently formed Association of Bloggers (Singapore), ABS for short. To cut a long story short, the announcement of ABS via mainstream media didn’t go down well with Singapore bloggers and in the end resulted in some speculation to why ABS was set-up in the first place. A post by the ABS president defending herself against a harsh criticism from a blogger added to the bad start and created even more speculation that ABS was set-up with an ulterior motive. A week later, some founding members of the pro-team started posting up notice of resignation on their blogs and this just added fuel to fire. Again, a story of ABS appeared in mainstream media and this lead to even more disgruntled bloggers asking why the president isn’t responding via her blog or the association’s blog. I also responded to a post about the ABS incident. You can catch a summary of...