When it comes to smartphones, I think I am jinxed.
For my history of owning smartphones, every time it comes close to the end of the two year contract with my mobile service provider. This time round, it happened to my Huawei P9.
All of a sudden, the LCD screen sort of decolourised. I thought it was a temporary issue but the decolourisation lasted for a few hours. Then the nightmare began.
The touchscreen couldn't be touched. This made it the smartphone a brick.
I thought the Huawei P9 only had one year of warrant. With my contract ending in mid-year, I thought I would have to wait it out till the contract ended and allowed me to buy a new phone under a contract.
Luckily, a friend reminded me that the phone came with a 2 year warranty.
So I decided to go to the Huawei service center, right smack in the center of the city, to see if my phone is under warranty and if Huawei would honour their 2 year warranty.
Thankfully, Huawei isn't as popular as the Samsungs or Apples, and the Q at the service center was rather short. Within 10 mins, my number was called and the Huawei service representative took a look at my phone, checked the imei number for warranty and promptly diagnose my phone being having a "double screen".
The phone was still in warranty and it had to be send to the service center.
Within 24 hours, I received an SMS to say that my phone was ready for collection the next day.
When I collected the phone, I was pleasantly surprised Huawei service center took the initiative to give me a new back cover, including the LCD replacement.
Given how jinxed I am, I am definitely going for Huawei for my next phone, especially one with the 2 year warranty.
If you are as jinxed as me, you should consider a phone brand like Huawei that will give you 2 years of warranty, instead of just one.
For my history of owning smartphones, every time it comes close to the end of the two year contract with my mobile service provider. This time round, it happened to my Huawei P9.
All of a sudden, the LCD screen sort of decolourised. I thought it was a temporary issue but the decolourisation lasted for a few hours. Then the nightmare began.
The touchscreen couldn't be touched. This made it the smartphone a brick.
I thought the Huawei P9 only had one year of warrant. With my contract ending in mid-year, I thought I would have to wait it out till the contract ended and allowed me to buy a new phone under a contract.
Luckily, a friend reminded me that the phone came with a 2 year warranty.
So I decided to go to the Huawei service center, right smack in the center of the city, to see if my phone is under warranty and if Huawei would honour their 2 year warranty.
Thankfully, Huawei isn't as popular as the Samsungs or Apples, and the Q at the service center was rather short. Within 10 mins, my number was called and the Huawei service representative took a look at my phone, checked the imei number for warranty and promptly diagnose my phone being having a "double screen".
The phone was still in warranty and it had to be send to the service center.
Within 24 hours, I received an SMS to say that my phone was ready for collection the next day.
When I collected the phone, I was pleasantly surprised Huawei service center took the initiative to give me a new back cover, including the LCD replacement.
Given how jinxed I am, I am definitely going for Huawei for my next phone, especially one with the 2 year warranty.
If you are as jinxed as me, you should consider a phone brand like Huawei that will give you 2 years of warranty, instead of just one.
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