Sales, Social and Tech

In my last post, I wrote about how a user sent her her laptop to Lenovo service center for faulty speakers but instead got a $1000 bill for faulty motherboard . However, before it was admitted to the service center, the laptop was found to be in working order in front of the customer service. The good news is that the head of communications of Lenovo has picked up the blog post and is now in direct contact with the user to get the issue settled. Kudos to him. The bad news is that an exchange of emails between this Lenovo service center and the user's techie husband has uncovered a deceitful sales tactics to upsell services that may not be needed by the users. Wrote the user's husband, "Let's just say that Lenovo seems to have an upsell policy. Apparently after my emails got angrier, they clarified that the mobo "likely to die" vs "died". So I said please send me email to detail which part likely to die, and how soon, so that maybe I can jus...

Communications and Information Minister Yaacob Ibrahim contributed the hacks to the "lapse of maintenance". A blog used the PA sites hacks as a case study and highlighted that they were using very old versions of popular content management software of Joomla 1.5 and Wordpress 3.1.3. Wrote  Knowledge Republic , "Before i begin, pardon my lousy English, i am not here to teach you English. This page is not to teach you how do you hack other website, but to feed curiosity of those who wonder why or how did those Brazil HackTeam manage to hack Singapore Statutory Body site, when the impression that Singapore give was so high tech Country, the security should be pretty high due to the amount of years that IDA spend on cultivating Security Talent by subsidizing Course fee. These Are the Sites that are being Hacked by HighTech Brazil HackTeam www.pa.gov.sg southwestcdc.org.sg yep.nyc.sg servicelearning.nyc.sg water-venture.org.sg cdc.org.sg app.yep.nyc.sg ycm.nyc....