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Open Source Is Free But Not Cheap

 have an open source competitor but I don't encounter them that much in Singapore market. If and when I do encounter prospects using this open source solution now, I tend to avoid them. The reason for avoiding them isn't because I am competing myself with free, but rather, I have found these prospect have invested, not just time, but money and resource to maintain this open source software. Let me explain. While the open source solution is free for download from the source website, maintaining the open source solution requires effort. Interestingly, I found that IT teams that use this open source solution, have a manpower or two hired assigned just to manage this open source solution. If these open source IT teams decided to use my paid solution, it would have meant that their investment, in terms of time and money, to get where their open source solution is today, have been a wrong decision from the start. Unless I am to talk to new a IT director who wants to revam...